@jessica-bendahan Yes that's correct, customer can keep the domain with godaddy and connect it on appdrag to your website.

@katya-nakache yes confirmed, it won't be renewed, and will be gone from the list 30 days after date of exipiration of the domain

@jessica-bendahan please go to appdrag > Domains > settings of your domain (cogs icon) > DNS Editor
There click on reset dns entries button, after 30 min your site should be served as expected

@mesopotamia-film I can see your DNS settings was wrong, not sure how it arrived in that state, anyways I have reset your DNS entries. It should be propagated in the next hours, once the website is reachable please reactivate SSL

@stephen-alsobrook said in Outgoing emails are being blocked:

starlingedge.com

Hey @Stephen-Alsobrook, we discovered yesterday that our partner registrar (Namesilo) added automatically a "_dmarc" record on all domain names. It's started from a good will but had unconsidered consequences like preventing emails to be sent from other systems.

Solution is simply to remove the added _dmarc TXT record on your domain DNS

FYI I did it for you, it should be active in the next hour

@mark-stapleton-2 please try to disable SSL, wait 1H and reenable it 😉

@chely-nakache-new Hello, you can subscribe again from the dashboard and it will resume the subscription

@peter-taffe A project name cannot be renamed, indeed a good option is to Clone/duplicate

Please try to logout and relogin and try again

@chely-nakache-new DNS configuration was wrong, I have reset that for you from the domain dns editor

hello, DNS settings was wrong, I have reset your DNS and site should work again in 1-2h

@chely-nakache-new Yes I have cancelled it and refunded it

@raphael-alexander-taieb you might want to add a rule in Gmail to never categorize them as spam. This will fix your issue

Hey @maelle-benichou
please try this to fix the issue:

@joseph-benguira

Thank you Joseph, it works well now.

@jessica-bendahan said in Site won't publish - domain name Silo:

david-nataf-multi--a09394

Hey Jessica, I have reset the dns entries for you, it should be propagated in 1H
after that you can reenable SSL from the dashboard

Hello, can you please disable then reenable SSL on your domain?

@joseph-benguira
thanks

@joseph-benguira It works :)! Thank you sooo much. I appreciate.

Hey Mark, you should not use an A record but a CNAME as indicated in our documentation
https://support.appdrag.com/doc/Connecting-a-Domain

@jessica-bendahan Hi, it's not my website the problem it's for this project that I'm working on: keter-advisors-c5884a.appdrag.site

Hey @katya-nakache, those are NameServers (NS)
you cand edit name servers in domain tab in appdrag

Hello @Chely-Nakache-New,
I can see your DNS was not correctly configured, I have updated the configuration for you.
Once it's done (in 1H) you should be able to reenable SSL, after that all your issues should be solved 🙂

It works !!! Thank you !!!

@ariel-berdah we have instructions here: https://support.appdrag.com/doc/Connecting-a-Domain
but it seems your config is now correct

next step for you is to activate SSL:
https://support.appdrag.com/doc/Activate-SSL
or
https://support.appdrag.com/doc/Use-CloudFlare-and-Activate-SSL

@franck-olivier-chabbat no I think you missunderstand the instruction

you need to edit the CNAME for WWW on laboratoireaa.com and point it to
dyjygehzn6wwi.cloudfront.net

@oren-benitah I can see it secure now and served with SSL 😉

@franck-pancrate you have just activated SSL, it can take up to 6 weeks to google to reindex your website

@katya-nakache yes you can renew it from the Domains tab

@franck-pancrate you already have another cname for www

You must delete it first

After that try again and it will work

@franck-pancrate you need to create a cname record with key and values provided in the screenshot

I suggest you contact Gandhi for help with their own system 😉

@tony-jacob I can see it's now restored

@rebecca-thompson It's super easy Dm me and let's get started

@stephanie-akoun this can happen if your domain is locked and waiting for papers to be sent to Afnic

You have to send them first required documents then once validated you will be able to change the domain owner informations

@lora-alexander domain will be auto deleted from our system when it will pickup the fact that domain has been moved to another registrar.

So nothing to do on your side 😉

@evan-shulman This setting is use in case you have multiple domains attached to a project, when checked, all other domains (including the temp url .appdrag.site) will redirect to your main domain.

In all cases http is redirected to https

@evan-shulman If you can provide your appID I can check that, please contact us on support@appdrag.com directly for this 😉

@evan-shulman It's not a bug, it's on purpose
this menu appears only if you open first a project, then go to Domains in the left bar

My Domains menu is ONLY about purchased/transfered domains