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    SOLVED the domain status showing not active

    Domains & Emails
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    • D
      Daya Prajapati last edited by

      I connected a domain but the status showing not active, can you please help? it was working fine yesterday.

      the status showing not active.png

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      • J
        jbenguira last edited by

        Hello Daya
        It seems you have disabled / reenabled ssl on your domain. This is not working because your external domain is currently pointing to a previous cloudfront instance.
        First of all go to your external registrar dns panel and change the cname for www to point to custom-domain.appdrag.com

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        • J
          jbenguira last edited by

          Hello Daya
          It seems you have disabled / reenabled ssl on your domain. This is not working because your external domain is currently pointing to a previous cloudfront instance.
          First of all go to your external registrar dns panel and change the cname for www to point to custom-domain.appdrag.com

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          • D
            Daya Prajapati last edited by

            @jbenguira said in the domain status showing not active:

            custom-domain.appdrag.com

            Thank you so much! It worked.

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