@patrick-maarek please don't post credentials in a forum
you can contact us by email on support@appdrag.com

@stephanie-akoun indeed, thanks for the clarification, yes you can move back your domain to another registrar, only limit is you have to wait 60 days between transfers, outside of that you can do it at any time

Hey @stephanie-akoun
on appdrag we have a free forward service (more details here: https://support.appdrag.com/doc/Email-Redirections and https://support.appdrag.com/doc/Email-Service)

But if you need a full mailbox that you can configure in outlook, you will need a third party service (eg: zoho, Google suite, Office 365, ...)

Hey @agence-web-booster-awb

Yes in Appdrag drashboard, click on Domains in the topbar
there click on the cogs icon near your domain
then click on DNS Editor

There you can create A or CNAME dns entries to point your subdomain somewhere else

@stephanie-akoun indeed if you go that way, the domain will stay with your actual registrar, the $50 is a one time only setup fee for SSL on an external domain.
Another option is to transfer your domain to Appdrag, this include extending your domain for 1 year and also free ssl certificate 🙂

@s-santiago really strange, I never heard about similar issue before.
Googlebot is not blocked by appdrag of course

@sidour-4kids your only other option is to use Cloudflare for ssl termination

https://support.appdrag.com/doc/Use-CloudFlare-and-Activate-SSL

@joseph-benguira Ok, thanks for your reply. 👍

@evan-shulman It's not a bug, it's on purpose
this menu appears only if you open first a project, then go to Domains in the left bar

My Domains menu is ONLY about purchased/transfered domains

@evan-shulman If you can provide your appID I can check that, please contact us on support@appdrag.com directly for this 😉

@evan-shulman This setting is use in case you have multiple domains attached to a project, when checked, all other domains (including the temp url .appdrag.site) will redirect to your main domain.

In all cases http is redirected to https

@lora-alexander domain will be auto deleted from our system when it will pickup the fact that domain has been moved to another registrar.

So nothing to do on your side 😉

@stephanie-akoun this can happen if your domain is locked and waiting for papers to be sent to Afnic

You have to send them first required documents then once validated you will be able to change the domain owner informations

@rebecca-thompson It's super easy Dm me and let's get started

@tony-jacob I can see it's now restored

@franck-pancrate you need to create a cname record with key and values provided in the screenshot

I suggest you contact Gandhi for help with their own system 😉

@franck-pancrate you already have another cname for www

You must delete it first

After that try again and it will work

@katya-nakache yes you can renew it from the Domains tab

@franck-pancrate you have just activated SSL, it can take up to 6 weeks to google to reindex your website

@oren-benitah I can see it secure now and served with SSL 😉

@franck-olivier-chabbat no I think you missunderstand the instruction

you need to edit the CNAME for WWW on laboratoireaa.com and point it to
dyjygehzn6wwi.cloudfront.net

@ariel-berdah we have instructions here: https://support.appdrag.com/doc/Connecting-a-Domain
but it seems your config is now correct

next step for you is to activate SSL:
https://support.appdrag.com/doc/Activate-SSL
or
https://support.appdrag.com/doc/Use-CloudFlare-and-Activate-SSL

It works !!! Thank you !!!

Hello @Chely-Nakache-New,
I can see your DNS was not correctly configured, I have updated the configuration for you.
Once it's done (in 1H) you should be able to reenable SSL, after that all your issues should be solved 🙂

Hey @katya-nakache, those are NameServers (NS)
you cand edit name servers in domain tab in appdrag

@jessica-bendahan Hi, it's not my website the problem it's for this project that I'm working on: keter-advisors-c5884a.appdrag.site

Hey Mark, you should not use an A record but a CNAME as indicated in our documentation
https://support.appdrag.com/doc/Connecting-a-Domain

@joseph-benguira It works :)! Thank you sooo much. I appreciate.

@joseph-benguira
thanks

Hello, can you please disable then reenable SSL on your domain?

@jessica-bendahan said in Site won't publish - domain name Silo:

david-nataf-multi--a09394

Hey Jessica, I have reset the dns entries for you, it should be propagated in 1H
after that you can reenable SSL from the dashboard

@joseph-benguira

Thank you Joseph, it works well now.

Hey @maelle-benichou
please try this to fix the issue:

@raphael-alexander-taieb you might want to add a rule in Gmail to never categorize them as spam. This will fix your issue

@chely-nakache-new Yes I have cancelled it and refunded it

hello, DNS settings was wrong, I have reset your DNS and site should work again in 1-2h

@chely-nakache-new DNS configuration was wrong, I have reset that for you from the domain dns editor