Basic is for the frontend part of your website (PageBuilder + hosting) for 1 year
BESTARTER is CloudBackend Starter plan for 1 year, it's used for Database / API / Transactional emails.
@mesopotamia-film I can see your DNS settings was wrong, not sure how it arrived in that state, anyways I have reset your DNS entries. It should be propagated in the next hours, once the website is reachable please reactivate SSL
Hey @Stephen-Alsobrook, we discovered yesterday that our partner registrar (Namesilo) added automatically a "_dmarc" record on all domain names. It's started from a good will but had unconsidered consequences like preventing emails to be sent from other systems.
Solution is simply to remove the added _dmarc TXT record on your domain DNS
FYI I did it for you, it should be active in the next hour