@tony-jacob I have just tested it, on my side the form appears on the page after 5 seconds
My guess is the form is loading tons of JS/code inside the Iframe and that explains why the IFRAME takes 5 seconds to load.
I've also checked quickly your page and I can see an unclosed SCRIPT tag in the source code of your page, and also several JS errors from an external service "Matomo"
Those are slowing down execution of JS on your page, so I recommend you to fix those errors
@joseph-benguira Thanks for your response!
No I am redirecting to a website, but I need it to open in a modal. The CORS origin seems to be the blocker but I found a solution:
Instead of opening a modal, I just added the following parameter to the <span> item:
@stephanie-akoun indeed if you go that way, the domain will stay with your actual registrar, the $50 is a one time only setup fee for SSL on an external domain.
Another option is to transfer your domain to Appdrag, this include extending your domain for 1 year and also free ssl certificate 🙂
in APPDRAG PageBuilder, click on the "+" button in the left side
there click on Elements > Source Code > and drag&drop a block of HTML in the header or footer of your page. Double click on the block of code and paste the script provided by chatwoot.
Finally save & publish the page and it should work 🙂