@jessica-bendahan Yes that's correct, customer can keep the domain with godaddy and connect it on appdrag to your website.

@katya-nakache yes confirmed, it won't be renewed, and will be gone from the list 30 days after date of exipiration of the domain

Hey @bepib-bordeaux
Basic is for the frontend part of your website (PageBuilder + hosting) for 1 year
BESTARTER is CloudBackend Starter plan for 1 year, it's used for Database / API / Transactional emails.

@daniel-mulroy yes using it on multiple computer is probably the source of your issue.
When using it on multiple computers it's refreshing the token and can cause this issue

@jessica-bendahan please go to appdrag > Domains > settings of your domain (cogs icon) > DNS Editor
There click on reset dns entries button, after 30 min your site should be served as expected

@joseph-benguira Ok, thank you so much :)!

Hey @mesopotamia-film
Fortiguard is an enterprise firewall that will block access to some websites based on enterprise policies.

You have to contact the IT of your network to request whitelisting of your domain
It seems there is a link to click on your screenshot to request evaluation and whitelisting 😉

Hello, @pouyan-farasati solution is simply to activate SSL on your website, then canonical url will start with HTTPS

https://support.appdrag.com/doc/Activate-SSL

@mesopotamia-film I can see your DNS settings was wrong, not sure how it arrived in that state, anyways I have reset your DNS entries. It should be propagated in the next hours, once the website is reachable please reactivate SSL

@joseph-benguira Thank you, I'll try it 😊

@stephen-alsobrook said in Outgoing emails are being blocked:

starlingedge.com

Hey @Stephen-Alsobrook, we discovered yesterday that our partner registrar (Namesilo) added automatically a "_dmarc" record on all domain names. It's started from a good will but had unconsidered consequences like preventing emails to be sent from other systems.

Solution is simply to remove the added _dmarc TXT record on your domain DNS

FYI I did it for you, it should be active in the next hour

@mark-stapleton-2 please try to disable SSL, wait 1H and reenable it 😉

@nicolas-flam when you edit the video in the appdrag pagebuilder brushn You can use padding bottom to set any custom ratio

@peter-taffe yes you can use our support email: support@appdrag.com

@chely-nakache-new Hello, you can subscribe again from the dashboard and it will resume the subscription

@peter-taffe A project name cannot be renamed, indeed a good option is to Clone/duplicate

Please try to logout and relogin and try again

@chely-nakache-new your page is containing only images ... the translation module cannot translate images ... only text

@nicolas-flam url you have used is incorrect and contains the character ":" which is forbidden

Hey @peter-taffe, enter the site in the Appdrag dashboard, then click on the MORE button in top right, then click on delete

@chely-nakache-new DNS configuration was wrong, I have reset that for you from the domain dns editor

hello, DNS settings was wrong, I have reset your DNS and site should work again in 1-2h

@chely-nakache-new Yes I have cancelled it and refunded it

@chely-nakache-new it's probably a "border" on the element, or column or row or section above your logo

So I recommend you to double check at every level if you don't have border configured
https://support.appdrag.com/doc/Page-Structure-Overview

Hey Mike

It's not possible to embed the calendar but it's possible to point to it in a button for example

More details here in Microsoft documentation
https://answers.microsoft.com/en-us/outlook_com/forum/all/embed-outlook-calendar-to-website/398966c2-df27-4090-8f79-d5a4f85be1a2

@nicolas-flam Please check our documentation here:
https://support.appdrag.com/cat/Blog

@joseph-benguira Thank You !

https://transfonter.org/

@raphael-alexander-taieb you might want to add a rule in Gmail to never categorize them as spam. This will fix your issue

Hey @maelle-benichou
please try this to fix the issue:

Disable SSL wait for 1H until operation is completed Reactivate SSL

Hey @mesopotamia-film
when you double click on the menu in the pagebuilder and select Mobile design then you have few options

8378f266-eb42-47aa-956f-fea12d5fdf03-image.png

The "Top" option will put all elements one above the other

@joseph-benguira

Thank you Joseph, it works well now.

@jessica-bendahan said in Site won't publish - domain name Silo:

david-nataf-multi--a09394

Hey Jessica, I have reset the dns entries for you, it should be propagated in 1H
after that you can reenable SSL from the dashboard

@joseph-benguira Thank you so much!

@bob-simpson-0 In fact you can select the category to display with the shop widget, documentation is here:
https://support.appdrag.com/doc/Customize-products-list

@katya-nakache please contact us by email on support@appdrag.com with details about old email address and new one, we will be able to update the old owner email or transfer the app ownership to you

Hello, can you please disable then reenable SSL on your domain?

@joseph-benguira
thanks