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    • K

      UNSOLVED Bug Causing Text Headers To Display Bolded
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Kirk Brown

      2
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      Votes
      2
      Posts
      50
      Views

      Joseph Benguira

      @kirk-brown I don't see your issue on my side,
      can you provide a screenshot and context? (web browser used)

    • B

      SOLVED Domain issue www.www.
      Domains & Emails • • bob simpson

      4
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      4
      Posts
      86
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      Joseph Benguira

      @bob-simpson said in Domain issue www.www.:

      lear-compass-coachi-33c1cf

      Thanks for providing the APPID, I fixed that issue for you, but you still need to complete the steps in orange (adding the verification DNS entry on your domain) to complete SSL activation

    • K

      SOLVED How to edit the url ?
      Domains & Emails • • KATIA RASIDY

      2
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      Votes
      2
      Posts
      46
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      Joseph Benguira

      @katia-rasidy you can go to the project dashboard, there click on Main Domain & SSL, then check the option to autoredirect traffic to main domain

    • B

      SOLVED Associated email not working
      Domains & Emails • • Bianca Duboisset 0

      10
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      10
      Posts
      700
      Views

      Joseph Benguira

      @bianca-duboisset-0 It's not possible to refund domain purchase, but you can transfer your domain to any other registrar.

      To do that, go to your domain settings in appdrag, there you can get the EPP code, you can then use that code on any other registrar to transfer the domain to them.

      For any additional questions on this topic please contact us by email on support@appdrag.com

    • N

      SOLVED Verifying an appdrag domain through Mailerlite
      Domains & Emails • • Naomi Crain

      4
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      Votes
      4
      Posts
      152
      Views

      Joseph Benguira

      when adding a TXT record
      first field (type a subdomainà is the name
      second field (TXT) is type of record, should be set to TXT in your case
      third field (txt, text entry) is the value

      2605331e-c114-4b48-a03f-a39aac9faad7-image.png

    • P

      SOLVED Changer de domaine
      Domains & Emails • • pierre Sohoue

      3
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      Votes
      3
      Posts
      344
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      P

      Bonjour @joseph-benguira,

      Merci pour votre aide.
      J'ai pu changer le domaine.

      Cordialement

    • K

      SOLVED Need help resolving hreflang conflicts
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Kirk Brown

      6
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      Votes
      6
      Posts
      867
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      Joseph Benguira

      @kirk-brown seems on your side filtering to display spanish links is not working

      you can check here:
      https://www.google.com/advanced_search?q=https://www.outdoorsplendor.com/&num=10&lr=lang_es&sca_esv=954ba678d3f37bee&as_qdr=all

      and ensure spanish is selected

    • Katya Nakache

      SOLVED PHONE LINK
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Katya Nakache

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      5
      Posts
      730
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      Katya Nakache

      @joseph-benguira said in PHONE LINK:

      tel:+972xxxxxx

      👍 👍 👍 👍 👍

    • Julien Listing

      SOLVED Cannot find table 0
      General Discussion • • Julien Listing

      3
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      Votes
      3
      Posts
      479
      Views

      Julien Listing

      @joseph-benguira Il semblerait qu'une mise à jour et quelques heures d'attente ait réglé mon problème 😃

    • Katya Nakache

      SOLVED How to change this color ?
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Katya Nakache

      3
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      Votes
      3
      Posts
      517
      Views

      Katya Nakache

      @joseph-benguira :Thanks

    • T

      SOLVED How do I activate SSL on my host site?
      How-to, Tutorials • • Team Dawes

      30
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      Votes
      30
      Posts
      18758
      Views

      Joseph Benguira

      @team-dawes you can configure MX records to point the domain emails to your email provider (eg: Google, Microsoft, ....)

      or we offer a free email forwarding service: https://support.appdrag.com/doc/Email-Redirections

    • K

      SOLVED Duplicate Root Domain and index.html versions
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Kirk Brown

      4
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      Votes
      4
      Posts
      691
      Views

      Joseph Benguira

      Hi @kirk-brown, I tried both urls and in both case I'm not redirected byt stays on the /index.html url.

      one way to do that is to add a block of script if your footer with this content

      if (window.location.pathname.endsWith('/index.html')) { window.location.href = window.location.origin + '/'; }
    • N

      SOLVED Getting menu bar on all pages
      General Discussion • • Naomi Crain

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      2
      Posts
      425
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      Joseph Benguira

      @naomi-crain said in Getting menu bar on all pages:

      hosen landing page as the template because I don't want the home page header on those pages. But I now can't see a way to get the site menu bar to appear on those pages. Is there an easy way to make this happen?

      Yes you can add a menu section by clicking on the "+" button in the left side > Section > Header/Footer

    • N

      SOLVED Delete an accout
      Domains & Emails • • Nicolas Flam

      2
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      Votes
      2
      Posts
      383
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      Joseph Benguira

      Hi @nicolas-flam, first move the attached domain to any other app you have, then you can delete the app

    • F

      SOLVED New pricing
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • François Wartelle 0

      2
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      Votes
      2
      Posts
      400
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      Joseph Benguira

      Hi @françois-wartelle-0,
      Our regular pricing is still available, when you are inside an app you can select the BASIC plan ($10/month) or the PRO plan ($20)

    • Katya Nakache

      SOLVED Modification of the translated versions
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Katya Nakache

      3
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      Votes
      3
      Posts
      552
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      Katya Nakache

      @joseph-benguira

      I understood what happened...
      I wrote small letters in hebrew and bug letters in french ine the translate page... 😢
      👍

    • Katya Nakache

      DOMAIN NOT CONNECTED
      Domains & Emails • • Katya Nakache

      5
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      Votes
      5
      Posts
      884
      Views

      Katya Nakache

      @joseph-benguira 👍 👍 👍 👍 👍

    • K

      SOLVED Page won't publish - keeps hanging
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Kevin Bullard

      10
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      10
      Posts
      1691
      Views

      Joseph Benguira

      @kevin-bullard that code is from sentry to capture errors, and it's in conflict with our own sentry script, that's why it can be saved, but rest of your code is ok only that script is causing the issue

    • N

      SOLVED Quel abonnement AppDrag choisir pour créer plusieurs faire-part ?
      Domains & Emails • • Nathalie ASSOUS

      2
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      Votes
      2
      Posts
      489
      Views

      Joseph Benguira

      Bonjour @nathalie-assous
      Vous pouvez creer les 6 faire-parts comme 6 pages dans 1 seul site

      Sinon, si vous préférez avoir 6 sites distincts je vous recommande notre formule Business FREELANCE qui inclus jusqu'a 8 sites https://appdrag.com/pricing.html

    • M

      SOLVED my site https://www.magic-patou.com/ is not working
      Domains & Emails • • Magic Patou

      2
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      Votes
      2
      Posts
      458
      Views

      Joseph Benguira

      @magic-patou please check here:
      https://www.magic-patou.com/

    • R

      SOLVED change defautl laguage
      General Discussion • • Raphael Alexander TAIEB

      3
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      Votes
      3
      Posts
      759
      Views

      R

      @joseph-benguira Thanks Joseph !

    • P

      SOLVED Multiline shop product description
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Pierre

      8
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      8
      Posts
      1401
      Views

      Joseph Benguira

      @pierre nop, but if you need that urgently you can add a custom css to override and remove the ellipsis

    • P

      SOLVED Wrong TVA in shop
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Pierre

      5
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      5
      Posts
      901
      Views

      P

      @joseph-benguira omg thanks a lot

      I didn't check there, It was probably setup a long time ago ^^", didn't realize you could click on France even.

      I was focused here :
      4e58bf67-02d1-4478-968e-bef9018e5e08-image.png

      All solved and working well now, thanks !

    • P

      SOLVED SEO / Redirection
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Pierre

      6
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      Votes
      6
      Posts
      1073
      Views

      Joseph Benguira

      @pierre I recommend to hard delete them

    • P

      SOLVED Unpublish a page without deleting it
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Pierre

      3
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      Votes
      3
      Posts
      597
      Views

      P

      @joseph-benguira Got it thanks 🙂

    • N

      SOLVED intégrer un fichier audio
      Features requests • • Nathalie ASSOUS

      3
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      Votes
      3
      Posts
      648
      Views

      N

      @joseph-benguira, je vous remercie pour votre réponse. Je vais tester. Merci.

    • E

      SOLVED SSL Activated but not online
      Domains & Emails • • Elsa Maman

      3
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      Votes
      3
      Posts
      602
      Views

      Jack Parsley

      @joseph-benguira I recently faced the same issue—"SSL Activated but not online"—and it turned out my domain wasn’t properly pointed to the correct server. Even though SSL was active, without proper DNS settings, the secure connection couldn’t initialize. Double-checking DNS and propagation status really helped me fix it.

    • B

      SOLVED Using domain from other registrar
      Domains & Emails • • bob simpson 0

      8
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      Votes
      8
      Posts
      1391
      Views

      B

      @joseph-benguira well hold on, i think i was able to do it.. Thank you so much.. im good to go..

    • Nazem SAMAD

      SOLVED VAT number and payment
      General Discussion • • Nazem SAMAD

      3
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      Votes
      3
      Posts
      629
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      Nazem SAMAD

      @joseph-benguira

      Hey, thanks for your reply.

      I've just checked and my VAT number is shown as "validate" on the link you send me. I've tried on AppDrag with and without the FR but both are not working.

      Best regards,

    • B

      SOLVED Website Limit
      General Discussion • • bob simpson 0

      4
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      Votes
      4
      Posts
      726
      Views

      Joseph Benguira

      @bob-simpson-0 Yes it's possible, from the project overview, click on MORE button in top right, and you can Transfer

    • Jessica Bendahan

      SOLVED Delete a website
      General Discussion • • Jessica Bendahan

      2
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      Votes
      2
      Posts
      437
      Views

      Joseph Benguira

      Hey @Jessica-Bendahan
      You can move the domain to another project, then you will be able to delete this project
      Another option is to just unsubscribe the subscription on the project here: https://prod.appdrag.com/dashboard.html#soulful-parenting-wi-98ee6c

      Then it will be auto deleted 60 days after expiration

    • E

      SOLVED Cannot publish to my domain name
      General Discussion • • Emad Mikhaeil

      2
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      Votes
      2
      Posts
      1012
      Views

      Joseph Benguira

      Hey @emad-mikhaeil, I can see your site is served
      My guess is you are talking about activating SSL on an external domain that you purchased with another provider.

      You have 2 options,

      transfer the domain to us, the SSL is free
      or pay a one-time fee of $50 to activate SSL on your external domain
    • T

      SOLVED How do I create a form with a button that delivers a PDF?
      General Discussion • • Team Dawes

      2
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      Votes
      2
      Posts
      657
      Views

      Joseph Benguira

      @team-dawes you should remove the link you added as this is not correct

      Instead use AFTER SUBMIT action on the form to redirect to the url of your PDF

    • Jessica Bendahan

      SOLVED Error message when adding a domain
      General Discussion • • Jessica Bendahan

      2
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      Votes
      2
      Posts
      1294
      Views

      Joseph Benguira

      @jessica-bendahan please disable SSL first on your appdrag project, then you can add the domain and reactivate ssl

    • T

      SOLVED I put a link to a page in my footer. The link doesn't go to that page. What am I doing wrong?
      General Discussion • • Team Dawes

      3
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      Votes
      3
      Posts
      1147
      Views

      T

      @joseph-benguira , yep, that was it.
      I didn't even know I had sections.
      But yes, those bottom 3 bullets are all in a section and when I set that to none, my Privacy Policy and Terms and Conditions links worked.

      Thank you!

    • P

      SOLVED Shop without shipping
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Pierre

      3
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      Votes
      3
      Posts
      1117
      Views

      P

      @joseph-benguira Noted thanks a lot 🙂

    • Franck Chabbat

      SOLVED gmail config
      Domains & Emails • • Franck Chabbat

      2
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      Votes
      2
      Posts
      905
      Views

      Joseph Benguira

      Hey @franck-chabbat, indeed it seems Google is now blocking forwards of those emails

      Instead I recommend you to use a third party email provider (Zoho mail, MXroute, Gsuite, office365, ...)

    • Chely Nakache New

      SOLVED problem with translate
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Chely Nakache New

      2
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      Votes
      2
      Posts
      585
      Views

      Joseph Benguira

      @chely-nakache-new This is normal, in Hebrew direction is right-to-left
      if you want it's possible to force it to left to right with a custom css style you can add on the section (direction: ltr;), but then text in hebrew will be strange!

      Another option is to duplicate your page for hebrew and do a different layout, in that case you have full control to display things differently and adjust for each language

    • Jessica Bendahan

      SOLVED Email can't be forwarded
      Domains & Emails • • Jessica Bendahan

      4
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      Votes
      4
      Posts
      946
      Views

      Joseph Benguira

      @jessica-bendahan yes indeed the forwarding system will not be able to forward from gmail to gmail

      one solution is to put another target address (not gmail)

      Another option is to use a real mailbox instead (Gsuite, Office365, mxroute.com, zoho mail, or any other)

    • Katya Nakache

      UNSOLVED Address
      General Discussion • • Katya Nakache

      2
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      Votes
      2
      Posts
      694
      Views

      Joseph Benguira

      @katya-nakache Can you tell me what is the domain name?