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    Stripe Button not appear

    Cloud Backend (Cloud DB, API Builder)
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    • Katya Nakache
      Katya Nakache last edited by

      I did exactly the same !!! many times !!!
      It's a mystery !

      1 Reply Last reply Reply Quote 0
      • Joseph Benguira
        Joseph Benguira last edited by Joseph Benguira

        Are you using Google Chrome or another browser?
        Also can you try in Incognito mode? (maybe the issue is with one of your plugin/browser extension, in incognito mode all extensions are disabled)

        1 Reply Last reply Reply Quote 0
        • Katya Nakache
          Katya Nakache last edited by

          Yes Google Chrome, I retry with the incognito mode

          1 Reply Last reply Reply Quote 0
          • Katya Nakache
            Katya Nakache last edited by

            a4e0faba-bbfb-48dd-adc7-62ea75ea7434-image.png
            THE SAME...

            T Joseph Benguira 2 Replies Last reply Reply Quote 0
            • T
              Thomas D @Katya Nakache last edited by

              @Joseph-Benguira Permissions issue?

              Joseph Benguira 1 Reply Last reply Reply Quote 0
              • Joseph Benguira
                Joseph Benguira @Katya Nakache last edited by

                @Katya-Nakache In my GIF I was testing on your pink button
                I can see here you are trying with a new yellow button ...

                Can you try to double click on the pink button like in my GIF?

                1 Reply Last reply Reply Quote 1
                • Joseph Benguira
                  Joseph Benguira @Thomas D last edited by

                  @ThomasD I don't think so, it's a regular pagebuilder component, nothing special about that one

                  1 Reply Last reply Reply Quote 1
                  • Katya Nakache
                    Katya Nakache last edited by

                    1341f330-93fa-46f7-bc7d-03920165adac-image.png
                    I got it !!!!!

                    1 Reply Last reply Reply Quote 2
                    • Joseph Benguira
                      Joseph Benguira last edited by

                      Great 🙂

                      1 Reply Last reply Reply Quote 0
                      • T
                        Thomas D last edited by

                        Is this because there can be only 1 plugin on 1 page?

                        1 Reply Last reply Reply Quote 0
                        • Katya Nakache
                          Katya Nakache last edited by

                          Maybe, to be honest, I tried with many different ways !
                          But Thank you !!!!!

                          1 Reply Last reply Reply Quote 0
                          • Maciej Bienkowski
                            Maciej Bienkowski last edited by

                            I had same issue in the past, but now I know how it works.

                            Step 1. When I select button, the STRIPE not appears in the menu

                            e4824565-cc5c-43b6-82dc-dfc91ba86508-image.png

                            Step 2. Then I need to select the button and go back to element

                            da6de08c-8b33-4f43-8033-e063a15855c2-image.png

                            Step 3. STRIPE now is visible and ready to edit

                            8b8d192b-9e47-48df-9108-fcb78dddadfd-image.png

                            I know your problem is solved now, but maybe someone finds this useful.

                            Thanks

                            1 Reply Last reply Reply Quote 3
                            • Katya Nakache
                              Katya Nakache last edited by

                              Thank you ! yes I had to redo it and after that it worked alone 🙂

                              1 Reply Last reply Reply Quote 0
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