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    Stripe Button not appear

    Cloud Backend (Cloud DB, API Builder)
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    • Joseph Benguira
      Joseph Benguira last edited by

      I've just tried and it seems to work correctly, please check this GIF

      alt text

      1 Reply Last reply Reply Quote 0
      • Katya Nakache
        Katya Nakache last edited by

        I did exactly the same !!! many times !!!
        It's a mystery !

        1 Reply Last reply Reply Quote 0
        • Joseph Benguira
          Joseph Benguira last edited by Joseph Benguira

          Are you using Google Chrome or another browser?
          Also can you try in Incognito mode? (maybe the issue is with one of your plugin/browser extension, in incognito mode all extensions are disabled)

          1 Reply Last reply Reply Quote 0
          • Katya Nakache
            Katya Nakache last edited by

            Yes Google Chrome, I retry with the incognito mode

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            • Katya Nakache
              Katya Nakache last edited by

              a4e0faba-bbfb-48dd-adc7-62ea75ea7434-image.png
              THE SAME...

              T Joseph Benguira 2 Replies Last reply Reply Quote 0
              • T
                Thomas D @Katya Nakache last edited by

                @Joseph-Benguira Permissions issue?

                Joseph Benguira 1 Reply Last reply Reply Quote 0
                • Joseph Benguira
                  Joseph Benguira @Katya Nakache last edited by

                  @Katya-Nakache In my GIF I was testing on your pink button
                  I can see here you are trying with a new yellow button ...

                  Can you try to double click on the pink button like in my GIF?

                  1 Reply Last reply Reply Quote 1
                  • Joseph Benguira
                    Joseph Benguira @Thomas D last edited by

                    @ThomasD I don't think so, it's a regular pagebuilder component, nothing special about that one

                    1 Reply Last reply Reply Quote 1
                    • Katya Nakache
                      Katya Nakache last edited by

                      1341f330-93fa-46f7-bc7d-03920165adac-image.png
                      I got it !!!!!

                      1 Reply Last reply Reply Quote 2
                      • Joseph Benguira
                        Joseph Benguira last edited by

                        Great 🙂

                        1 Reply Last reply Reply Quote 0
                        • T
                          Thomas D last edited by

                          Is this because there can be only 1 plugin on 1 page?

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                          • Katya Nakache
                            Katya Nakache last edited by

                            Maybe, to be honest, I tried with many different ways !
                            But Thank you !!!!!

                            1 Reply Last reply Reply Quote 0
                            • Maciej Bienkowski
                              Maciej Bienkowski last edited by

                              I had same issue in the past, but now I know how it works.

                              Step 1. When I select button, the STRIPE not appears in the menu

                              e4824565-cc5c-43b6-82dc-dfc91ba86508-image.png

                              Step 2. Then I need to select the button and go back to element

                              da6de08c-8b33-4f43-8033-e063a15855c2-image.png

                              Step 3. STRIPE now is visible and ready to edit

                              8b8d192b-9e47-48df-9108-fcb78dddadfd-image.png

                              I know your problem is solved now, but maybe someone finds this useful.

                              Thanks

                              1 Reply Last reply Reply Quote 3
                              • Katya Nakache
                                Katya Nakache last edited by

                                Thank you ! yes I had to redo it and after that it worked alone 🙂

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