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    Stripe Button not appear

    Cloud Backend (Cloud DB, API Builder)
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    • Katya Nakache
      Katya Nakache last edited by

      The same... so weird ...

      1 Reply Last reply Reply Quote 0
      • Joseph Benguira
        Joseph Benguira last edited by

        Can you copy here you project APPID? (can be found in the URL when you are in the pagebuilder)

        1 Reply Last reply Reply Quote 0
        • Katya Nakache
          Katya Nakache last edited by

          http://carte-winner-85add4.appdrag.site/preview/shop/1-Carte-WINNER.html?from-preview=1&from=appdrag-shop-detail-article-config&timestamp=1594896781585

          1 Reply Last reply Reply Quote 0
          • Joseph Benguira
            Joseph Benguira last edited by

            I've just tried and it seems to work correctly, please check this GIF

            alt text

            1 Reply Last reply Reply Quote 0
            • Katya Nakache
              Katya Nakache last edited by

              I did exactly the same !!! many times !!!
              It's a mystery !

              1 Reply Last reply Reply Quote 0
              • Joseph Benguira
                Joseph Benguira last edited by Joseph Benguira

                Are you using Google Chrome or another browser?
                Also can you try in Incognito mode? (maybe the issue is with one of your plugin/browser extension, in incognito mode all extensions are disabled)

                1 Reply Last reply Reply Quote 0
                • Katya Nakache
                  Katya Nakache last edited by

                  Yes Google Chrome, I retry with the incognito mode

                  1 Reply Last reply Reply Quote 0
                  • Katya Nakache
                    Katya Nakache last edited by

                    a4e0faba-bbfb-48dd-adc7-62ea75ea7434-image.png
                    THE SAME...

                    T Joseph Benguira 2 Replies Last reply Reply Quote 0
                    • T
                      Thomas D @Katya Nakache last edited by

                      @Joseph-Benguira Permissions issue?

                      Joseph Benguira 1 Reply Last reply Reply Quote 0
                      • Joseph Benguira
                        Joseph Benguira @Katya Nakache last edited by

                        @Katya-Nakache In my GIF I was testing on your pink button
                        I can see here you are trying with a new yellow button ...

                        Can you try to double click on the pink button like in my GIF?

                        1 Reply Last reply Reply Quote 1
                        • Joseph Benguira
                          Joseph Benguira @Thomas D last edited by

                          @ThomasD I don't think so, it's a regular pagebuilder component, nothing special about that one

                          1 Reply Last reply Reply Quote 1
                          • Katya Nakache
                            Katya Nakache last edited by

                            1341f330-93fa-46f7-bc7d-03920165adac-image.png
                            I got it !!!!!

                            1 Reply Last reply Reply Quote 2
                            • Joseph Benguira
                              Joseph Benguira last edited by

                              Great 🙂

                              1 Reply Last reply Reply Quote 0
                              • T
                                Thomas D last edited by

                                Is this because there can be only 1 plugin on 1 page?

                                1 Reply Last reply Reply Quote 0
                                • Katya Nakache
                                  Katya Nakache last edited by

                                  Maybe, to be honest, I tried with many different ways !
                                  But Thank you !!!!!

                                  1 Reply Last reply Reply Quote 0
                                  • Maciej Bienkowski
                                    Maciej Bienkowski last edited by

                                    I had same issue in the past, but now I know how it works.

                                    Step 1. When I select button, the STRIPE not appears in the menu

                                    e4824565-cc5c-43b6-82dc-dfc91ba86508-image.png

                                    Step 2. Then I need to select the button and go back to element

                                    da6de08c-8b33-4f43-8033-e063a15855c2-image.png

                                    Step 3. STRIPE now is visible and ready to edit

                                    8b8d192b-9e47-48df-9108-fcb78dddadfd-image.png

                                    I know your problem is solved now, but maybe someone finds this useful.

                                    Thanks

                                    1 Reply Last reply Reply Quote 3
                                    • Katya Nakache
                                      Katya Nakache last edited by

                                      Thank you ! yes I had to redo it and after that it worked alone 🙂

                                      1 Reply Last reply Reply Quote 0
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