Topics created by stephanie AKOUN

@stephanie-akoun this can happen if your domain is locked and waiting for papers to be sent to Afnic

You have to send them first required documents then once validated you will be able to change the domain owner informations

@joseph-benguira said in afnic:

you have to reply to them (can be in french) with the requested documents
you can also call them by phone

thanks

thanks lot !

@stephanie-akoun Not sure how I can help you with so few details 😞

@stephanie-akoun you can import it as an image (natural size image) to use your custom icon on your page

@stephanie-akoun indeed if you go that way, the domain will stay with your actual registrar, the $50 is a one time only setup fee for SSL on an external domain.
Another option is to transfer your domain to Appdrag, this include extending your domain for 1 year and also free ssl certificate 🙂

Hey @stephanie-akoun
on appdrag we have a free forward service (more details here: https://support.appdrag.com/doc/Email-Redirections and https://support.appdrag.com/doc/Email-Service)

But if you need a full mailbox that you can configure in outlook, you will need a third party service (eg: zoho, Google suite, Office 365, ...)

@stephanie-akoun indeed, thanks for the clarification, yes you can move back your domain to another registrar, only limit is you have to wait 60 days between transfers, outside of that you can do it at any time

thank you

@stephanie-akoun please contact us by email with details on support@appdrag.com for that

@stephanie-akoun from the domains tab (in the topbar of the dashboard) click on the settings of your new domain. Then click on move this domain to another project and finally select your target project 😊

@stephanie-akoun It seems you missed my phrase:

if you are able to provide the appID of your project we can check our old backups to see if we can provide a backup of it

Hey @stephanie-akoun, in the domain settings, click on get EPP code, from there you can go to your new registrar and use the EPP code to transfer the domain

Hello @stephanie-akoun 😊 ,

Your link url is incorrect..

The right link is:
https://prod.appdrag.com/Builder/pagebuilder.html?appId=lycee-kfar-maimon-4d73aa#PAGE_Notre-programme

PS: You add a '-' at the end.

First advice : You should check all links referring this page on your website to rename them with the correct link.
Second advice : You can check here about menu title and naming page

I hope I have correctly answered your request,
Have a nice day 🌻

@stephanie-akoun ok got it
Click on Domains in the top bar
There click on the cogs icon near your domain and there click on move this domain to a project and select your target project

@stephanie-akoun please ensure you have not translated your page to Hebrew with an empty translation. If it's the case delete the empty Hebrew version then republish

@stephanie-akoun hello, can you provide a link to the page and a screenshot of which buttons you're talking to?

Hello,
Here is the documentation to use header/footer
https://support.appdrag.com/doc/Header-and-Footer

Don't hesitate if you have specific questions

excuse me for the capital letters and the incomprehensible title
you helped me. Thank you

Hello,

Look at the page layout in your page configuration. More info here
https://support.appdrag.com/doc/Header-and-Footer

Hey Stephanie, I believe you have probably duplicated badly some pages
Have you tried to restore your pages with this?
https://support.appdrag.com/doc/How-to-restore-a-page

Hello,
First of all I see you have way too many fonts installed on your project. This will cause a long loading time for your website (and in addition a bad google page speed notation => SEO impacted)

Can you name the font you're trying to install that you don't see in the list? Where don't you see it? In the project fonts selector or to use it for a text?

If it's in the project fonts' list that you don't see it, can you share the file?

@Joseph-Benguira said in insertion photo slider:

1920x700

I'm confused. The previous answer was that size of slider pictures was 1140x637. Now you say 1920x700 (though if I resize to this, it gets shortened in the slider so i suspect the first size is right).

In either event, I'm finding that these sizes aren't responsive. I get a small section of the image on mobile phones

This is your english version title.

Two solutions :

Change your title to the one you need in english Share your french language URL (as Facebook bot language is english) https://www.even-clean.com/?lng=fr

9ac5752b-29b7-4b94-bd38-b24ac2e5d438-image.png

@stephanie-AKOUN said in drop-down menu:

Hello,
I want to make a drop-down menu for a pastry site
I would like the customer to be able to choose several cakes and quantity
without going through commerce
thank you for your help

Hi,

You can set an add to cart button in the product listing without going into the product detail page

08a377fd-b876-4325-8207-f37c32147992-image.png

For the dropdown menu you can drag and drop items on the right below other items but you want be able to add products and add to cart here

948d6188-4e44-4d22-ab40-1be244e1fe91-image.png

ok thanks you for your answer

In addition to David explanation, translation credits are used only for the automatic translation , you can manually translate all your website and pages without any limitation.

Once you have exported your site and hosted it somewhere else, if you want to modify it you will have to either:

change the content directly in HTML source code and upload it to your new host
or reactivate your appdrag subscription, modify the site in the page builder, export to zip, upload the zip content to your external host

It's part of the AppDrag plans https://appdrag.com/pricing.html

There's a full guide here:
https://academy.appdrag.com/FullStack-with-cloud-backend-Episode-2.html

@jbenguira thanks a lot 🙂

Hello

you can remove paypal/stripe configuration in the shop settings, and then activate the OFFLINE payment option and add instructions
this can be usefull if you want to receive order but don't need payment upfront

@Joseph-Benguira said in Nom de domaine offert:

Hello Stephanie, please ask your questions in english so everyone can understand them
You can activate your free domaine when you go in the settings of your project then go to Domains & Emails
Also as indicated on the subscription page before you paid here is the list of included domain extensions:
domain name included for 1 year (.COM, .NET, .ORG, .CA, .IT, .NL, .FR, .ES, .DE, .BE, .RU, .CO.UK, .IN, .US, .XYZ, .INFO, .ME, .PRO, .WIN, .BIZ)
So if your extension is not in the list it won't be free

ok thanks

Oui seulement pour la boutique cela permet de rechercher un article 535f8db3-9ca9-42e6-861f-cb1d92fbf410-image.png