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    Posts made by Joseph Benguira

    • RE: Add someone to my cloud backend

      Hi @mayane-guez, we have closed new registrations on Appdrag so indeed it's not possible anymore to create new accounts. We will make an official announcement in few weeks from now.

      posted in Cloud Backend (Cloud DB
      Joseph Benguira
      Joseph Benguira
    • RE: Page Menu is out of view and can't drag it back

      Hi @kirk-brown
      you can clear the localstorage in chrome to fix the issue

      To clear the local storage for a website in Google Chrome, follow these steps:

      Open Developer Tools:
      Open the website for which you want to clear local storage. Right-click anywhere on the page and select "Inspect" or press F12 (Windows/Linux) or Option + Command + I (macOS) to open the Chrome Developer Tools.

      Navigate to Application Tab:
      In the Developer Tools panel, locate and click on the "Application" tab. If you don't see it, click the ">>" icon and select "Application" from the dropdown menu.

      Access Local Storage:
      In the left sidebar of the Application tab, under the "Storage" section, expand "Local Storage." You will see a list of URLs for which local storage data is stored.

      Clear Local Storage:
      For a specific site: Right-click on the URL of the site you want to clear and select "Clear."
      To clear all local storage for the current site: Right-click anywhere in the table displaying the local storage key-value pairs for the selected URL and select "Clear."

      Refresh the Page:
      After clearing the local storage, refresh the page to ensure the changes take effect.

      posted in Cloud CMS (Pagebuilder
      Joseph Benguira
      Joseph Benguira
    • RE: Lost My domain

      @oren-benitah done

      posted in Domains & Emails
      Joseph Benguira
      Joseph Benguira
    • RE: Lost My domain

      @oren-benitah said in Lost My domain:

      galitesamama.com/

      OlimAssistance.com is expired since too long and it was purchased by someone else
      galitesamama.com is in redemption period and can still be restored, you should be able to renew it from the dashboard

      posted in Domains & Emails
      Joseph Benguira
      Joseph Benguira
    • RE: PROBLEM WITH THE POLICE OF MY SITE

      hello
      url of your site is not correct it seems

      posted in General Discussion
      Joseph Benguira
      Joseph Benguira
    • RE: problem with my site

      @chely-nakache-new said in problem with my site:

      weddingnoaethan.com

      I can see your DNS is not correctly configured
      https://dnschecker.org/#A/weddingnoaethan.com

      1. we sent you again the domain verification email, check your inbox & spam folder and see if you got it, you have to click the link there to validate ownership of your domain

      2. I fixed the dns configuration, it should be OK in 1-2H from now

      posted in Domains & Emails
      Joseph Benguira
      Joseph Benguira
    • RE: Website not secure

      @jessica-bendahan Hello Jessica, issue is on your domain you have deleted the AWS domain validation record.

      Now to fix the issue go to appdrag dashboard > overview of your website > there disable SSL and reenable it, this will fix the issue

      posted in General Discussion
      Joseph Benguira
      Joseph Benguira
    • RE: Product reviews in shop

      @nimesh-topiwala Hi Nimesh, nop we don't

      posted in Cloud CMS (Pagebuilder
      Joseph Benguira
      Joseph Benguira
    • RE: Bug Causing Text Headers To Display Bolded

      @kirk-brown translation is saving content in the HTML
      so it cannot be related to a change on our side and we didn't changed anything on our side

      So you do have to remove the styles and add them back to fix the issue

      posted in Cloud CMS (Pagebuilder
      Joseph Benguira
      Joseph Benguira
    • RE: A column with enum type

      Hi @nimesh-topiwala, you can't do that through our UI
      but we support linked field by ref or value

      posted in Cloud Backend (Cloud DB
      Joseph Benguira
      Joseph Benguira
    • RE: Bug Causing Text Headers To Display Bolded

      @kirk-brown I can see the HTML structure is not the same for both

      6c676aa2-1a6c-443c-b5dd-61bc08d86a62-image.png

      3b505075-dda2-4126-8a25-2ad77ef5fe76-image.png

      this is why you have different rendering

      I recommend you to remove all the style and add it again, then republish

      posted in Cloud CMS (Pagebuilder
      Joseph Benguira
      Joseph Benguira
    • RE: Bug Causing Text Headers To Display Bolded

      @kirk-brown I don't see your issue on my side,
      can you provide a screenshot and context? (web browser used)

      posted in Cloud CMS (Pagebuilder
      Joseph Benguira
      Joseph Benguira
    • RE: Domain issue www.www.

      @bob-simpson said in Domain issue www.www.:

      lear-compass-coachi-33c1cf

      Thanks for providing the APPID, I fixed that issue for you, but you still need to complete the steps in orange (adding the verification DNS entry on your domain) to complete SSL activation

      posted in Domains & Emails
      Joseph Benguira
      Joseph Benguira
    • RE: Domain issue www.www.

      @bob-simpson it seems when you have added the external domain you added www twice
      can you provide the project APPID so I can check?

      posted in Domains & Emails
      Joseph Benguira
      Joseph Benguira
    • RE: How to edit the url ?

      @katia-rasidy you can go to the project dashboard, there click on Main Domain & SSL, then check the option to autoredirect traffic to main domain

      posted in Domains & Emails
      Joseph Benguira
      Joseph Benguira
    • RE: Associated email not working

      @bianca-duboisset-0 It's not possible to refund domain purchase, but you can transfer your domain to any other registrar.

      To do that, go to your domain settings in appdrag, there you can get the EPP code, you can then use that code on any other registrar to transfer the domain to them.

      For any additional questions on this topic please contact us by email on support@appdrag.com

      posted in Domains & Emails
      Joseph Benguira
      Joseph Benguira
    • RE: Associated email not working

      @bianca-duboisset-0 there is not much we can do, this email forwarding service is provided by our partner registrar (namesilo)

      What you can do is instead of using the email forwarding service you can connect a third party email service like Microsoft / Google / or any other full email service provider

      posted in Domains & Emails
      Joseph Benguira
      Joseph Benguira
    • RE: Verifying an appdrag domain through Mailerlite

      when adding a TXT record
      first field (type a subdomainà is the name
      second field (TXT) is type of record, should be set to TXT in your case
      third field (txt, text entry) is the value

      2605331e-c114-4b48-a03f-a39aac9faad7-image.png

      posted in Domains & Emails
      Joseph Benguira
      Joseph Benguira
    • RE: Verifying an appdrag domain through Mailerlite

      @naomi-crain I never heard about mailerlite, but they will probably provide to your DNS entries to create, probably of type TXT

      You have to follow their instructions, my guess is you have not create the correct name/value combinations

      I cannot really help since I have no knowledge of what they are asking you and they are in a better position to support their own product

      posted in Domains & Emails
      Joseph Benguira
      Joseph Benguira
    • RE: Associated email not working

      @bianca-duboisset-0 please try to configure the email forwarding to point to something else than gmail (just to try and check if that's the source of your issue)

      posted in Domains & Emails
      Joseph Benguira
      Joseph Benguira