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    Posts made by Joseph Benguira

    • RE: How do I activate SSL on my host site?

      @team-dawes what you can do is add the domain in your project, then you can set it as main domain and activate the SSL

      If it's a domain you have with another registrar you can follow this guide:
      https://support.appdrag.com/doc/Connecting-a-Domain

      posted in How-to
      Joseph Benguira
      Joseph Benguira
    • RE: Page won't publish - keeps hanging

      @kevin-bullard that code is from sentry to capture errors, and it's in conflict with our own sentry script, that's why it can be saved, but rest of your code is ok only that script is causing the issue

      posted in Cloud CMS (Pagebuilder
      Joseph Benguira
      Joseph Benguira
    • RE: Page won't publish - keeps hanging

      @kevin-bullard your issue is related to your custom html block of code that include this script:
      <script src="https://www.sentrylogin.com/sentry/scripts/Sentry_AJAX.js" >

      remove that and you will be able to publish

      posted in Cloud CMS (Pagebuilder
      Joseph Benguira
      Joseph Benguira
    • RE: How do I activate SSL on my host site?

      @team-dawes indeed we do not support your domain extension ".it.com"

      posted in How-to
      Joseph Benguira
      Joseph Benguira
    • RE: How do I activate SSL on my host site?

      @team-dawes this message happens when domain is already connected to your project, you can't do it twice

      posted in How-to
      Joseph Benguira
      Joseph Benguira
    • RE: Page won't publish - keeps hanging

      @kevin-bullard Can you confirm you are using chrome and not Safari?
      Also can you share an url of the project where you have the issue?

      posted in Cloud CMS (Pagebuilder
      Joseph Benguira
      Joseph Benguira
    • RE: Quel abonnement AppDrag choisir pour créer plusieurs faire-part ?

      Bonjour @nathalie-assous
      Vous pouvez creer les 6 faire-parts comme 6 pages dans 1 seul site

      Sinon, si vous préférez avoir 6 sites distincts je vous recommande notre formule Business FREELANCE qui inclus jusqu'a 8 sites https://appdrag.com/pricing.html

      posted in Domains & Emails
      Joseph Benguira
      Joseph Benguira
    • RE: How do I activate SSL on my host site?

      @team-dawes No you can't use SSL from namecheap since they are not doing the hosting process, only alternative is Cloudflare because they offer a free reverse proxy system including SSL termination

      or go back to step 1, fix your DNS CAA record
      https://dnschecker.org/#CAA/toolk.it.com

      for that please ask help to your registrar, or migrate to Cloudflare they will handle your nameservers

      posted in How-to
      Joseph Benguira
      Joseph Benguira
    • RE: Page won't publish - keeps hanging

      @kevin-bullard I can confirm it works fine on my side, so I have 2 suggestions:

      1. try in chrome private browser mode, this will ensure the issue is not related to a plugin you have installed in your browser since plugins are not loaded in private mode

      or

      1. are you on an enterprise network with a firewall? some have rules that will block part of the traffic

      if that is the case you can ask your IT to whitelist us, and you can use another network in the meantime

      posted in Cloud CMS (Pagebuilder
      Joseph Benguira
      Joseph Benguira
    • RE: Page won't publish - keeps hanging

      @kevin-bullard no issues right now, can y ou try again?

      posted in Cloud CMS (Pagebuilder
      Joseph Benguira
      Joseph Benguira
    • RE: my site https://www.magic-patou.com/ is not working

      @magic-patou please check here:
      https://www.magic-patou.com/

      posted in Domains & Emails
      Joseph Benguira
      Joseph Benguira
    • RE: How do I activate SSL on my host site?

      @team-dawes you have to contact your registrar, it should be propagated in few hours, not taking days. Only the registrar can help with that.

      Another option is to use cloudflare:
      https://support.appdrag.com/doc/Use-CloudFlare-and-Activate-SSL

      posted in How-to
      Joseph Benguira
      Joseph Benguira
    • RE: How do I activate SSL on my host site?

      @team-dawes issue is the CAA record seems not propagated as you can see here:
      https://dnschecker.org/#CAA/toolk.it.com

      posted in How-to
      Joseph Benguira
      Joseph Benguira
    • RE: How do I activate SSL on my host site?

      @team-dawes said in How do I activate SSL on my host site?:

      _d561c9638c05688b1795fa9aa1bd438d

      I can see the DNS verification is OK
      but AWS ACM still return an error when generating your certificate:
      "FailureReason":"CAA_ERROR"

      I've checked if you added the CAA records, and it seems they are not there, you can check it here:
      https://dnschecker.org/#CAA/toolk.it.com

      posted in How-to
      Joseph Benguira
      Joseph Benguira
    • RE: How do I activate SSL on my host site?

      @team-dawes said in How do I activate SSL on my host site?:

      _d561c9638c05688b1795fa9aa1bd438d

      issue is you have a CAA dns record on your domain that is preventing AWS ACM to generate the certificate, please add this dns records to allow AWS to generate certificates for your domain:

      toolk.it.com. IN CAA 0 issue "amazon.com"
      toolk.it.com. IN CAA 0 issuewild "amazon.com"

      posted in How-to
      Joseph Benguira
      Joseph Benguira
    • RE: change defautl laguage

      Hey @raphael-alexander-taieb
      It's not possible to change the default language, you will have to change the content of the page to be in english directly in the page builder, then add a new translation to french

      posted in General Discussion
      Joseph Benguira
      Joseph Benguira
    • RE: Multiline shop product description

      @pierre nop, but if you need that urgently you can add a custom css to override and remove the ellipsis

      posted in Cloud CMS (Pagebuilder
      Joseph Benguira
      Joseph Benguira
    • RE: SEO / Redirection

      @pierre I recommend to hard delete them

      posted in Cloud CMS (Pagebuilder
      Joseph Benguira
      Joseph Benguira
    • RE: Multiline shop product description

      @pierre I've checked and indeed we don't have an option to configure that unfortunately, I've added it to our roadmap

      posted in Cloud CMS (Pagebuilder
      Joseph Benguira
      Joseph Benguira
    • RE: Wrong TVA in shop

      @pierre said in Wrong TVA in shop:

      lw-hpm-48dbc2

      In the shop settings > Shipping > France > it's configured with no tax

      a2203790-4aa7-48bb-8056-5f5b6cf1551f-image.png

      posted in Cloud CMS (Pagebuilder
      Joseph Benguira
      Joseph Benguira