Posts made by Joseph Benguira

@dream-studio you can write to us on this email: support@appdrag.com

Please send us a copy of your invoice and we will refund you prorated

Hi @tony-jacob, it should take less than 5 minutes,
you should receive it on the email declared as registrant email address on the domain

@chely-nakache-new TBH this seems more an issue with the way your page is configured than a bug in the pagebuilder

FYI you can ask for a refund (prorated to your remaining subscription duration) by sending us an email to support@appdrag.com

@chely-nakache-new Hello, as you know we are shutting down soon, so our maintenance team is at minimal level.

Please ensure you published from the pagebuilder, then you can check in incognito mode to avoid cache issues

Hello
issue is you have not followed correctly our instructions:
https://support.appdrag.com/doc/Connecting-a-Domain

instead of pointing your domain to custom-domain.appdrag.com as explained in our doc above, you are pointing to another wrong address, you can see it here:

https://dnschecker.org/#CNAME/www.bmyarone.com

@chely-nakache-new it seems you didn't followed our guides here to connect to an external domain:

https://support.appdrag.com/doc/Connecting-a-Domain

@chely-nakache-new please send us an email to support@appdrag.com with details and we can help

@chely-nakache-new said in domains:

bm-erel-ouvert-bon-72d564

hello, to do that go to your project overview:
https://prod.appdrag.com/dashboard.html#bm-erel-ouvert-bon-72d564

there click on "main domain & ssl", then deactivate the SSL

after 1h you will be able to change the main domain

@chely-nakache-new No, but you can purchase a domain anywhere else and connect it to your site on appdrag

@thierry-autret-0 je vous recommande de migrer votre domaine vers un autre fournisseur.
En attendant vous pouvez configurer votre domaine pour utiliser un service email externe (ex: Google, Outlook, ...)

https://support.appdrag.com/doc/Email-Service

@dream-studio yes this is normal, because you started the process with the EPP code

@maurice-charbit vous n'avez pas de compte chez namesilo en effet, vous devez suivre notre guide de migration ici: https://support.appdrag.com/doc/Transferring-a-Domain-from-AppDrag

@katya-nakache it's not anymore with us
https://www.whois.com/whois/axellefuss.com

@katya-nakache said in Lost my domain also:

axellefuss.com/

Hello, the domain expired on Aug 29, so we are way after the redemption period

@kirk-brown the migration tool will give you all the HTML/CSS/JS/Images (and also DB and API functions if you had any) from there you can use the html and images to import it into wordpress

Announcement url: https://support.appdrag.com/doc/Sunset-of-AppDrag

Since 2016, AppDrag has been helping customers create websites, backends, newsletters, and manage domains.

It has been a great success with over 25,000 websites built on our platform. It’s been an incredible journey, and we are deeply grateful to have shared it with you.

However, technology evolves quickly, and we believe that the sun is setting on CMS technologies such as AppDrag.

It is therefore with some sadness that we have decided to cease accepting new customers and projects with immediate effect, and to permanently shut down AppDrag on November 1st, 2026.

Starting today, annual renewal options are withdrawn. Customers who have renewed annually to date will be able to switch to monthly renewals until September 30, 2026.

We understand this change requires you to migrate any websites, domains, or newsletters you wish to retain.

To make this process as smooth as possible, we’ve prepared step-by-step migration guides and our support team will remain available until the shutdown date.

Migration Resources:
• How to transfer your domain
• How to download your AppDrag project
• How to deploy your project on Vibecoder via Elestio

We sincerely thank you for your trust and loyalty over the years.
AppDrag was possible because of you.

With gratitude,
AppDrag Team

@robert-chura-3 Hi Robert, please contact us by email for that

Hi @katya-nakache
We are going to make an official announcement next week about the sunset of appdrag, we will stop all operations in 12 months and are in maintenance only phase.

We currently do not accept new customers nor new shop creation/activations that's why you are not able to connect with stripe

@mayane-guez you will have the full answer in approximately 1 week from now. (we cannot make a public announcement before that)

you can also write us to support@appdrag.com to get more details before that date in private

Hi @mayane-guez, we have closed new registrations on Appdrag so indeed it's not possible anymore to create new accounts. We will make an official announcement in few weeks from now.