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    • Chely Nakache New

      SOLVED problem on my website
      Features requests • • Chely Nakache New

      2
      0
      Votes
      2
      Posts
      254
      Views

      Joseph Benguira

      @chely-nakache-new it's probably a "border" on the element, or column or row or section above your logo

      So I recommend you to double check at every level if you don't have border configured
      https://support.appdrag.com/doc/Page-Structure-Overview

    • M

      SOLVED Embed Outlook Calendar
      General Discussion • • Mike Fedyk

      2
      0
      Votes
      2
      Posts
      210
      Views

      Joseph Benguira

      Hey Mike

      It's not possible to embed the calendar but it's possible to point to it in a button for example

      More details here in Microsoft documentation
      https://answers.microsoft.com/en-us/outlook_com/forum/all/embed-outlook-calendar-to-website/398966c2-df27-4090-8f79-d5a4f85be1a2

    • N

      SOLVED Blog Installation
      General Discussion • • Nicolas Flam

      2
      0
      Votes
      2
      Posts
      200
      Views

      Joseph Benguira

      @nicolas-flam Please check our documentation here:
      https://support.appdrag.com/cat/Blog

    • N

      SOLVED Managing the display of different page elements on the web and on mobile devices
      General Discussion • • Nicolas Flam

      3
      0
      Votes
      3
      Posts
      309
      Views

      N

      @joseph-benguira Thank You !

    • Pierre SULPICE

      SOLVED Texts cut on smartphone
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Pierre SULPICE

      4
      0
      Votes
      4
      Posts
      349
      Views

      Nazem SAMAD

      https://transfonter.org/

    • R

      SOLVED All mails in SPAM
      Domains & Emails • • Raphael Alexander TAIEB

      2
      0
      Votes
      2
      Posts
      241
      Views

      Joseph Benguira

      @raphael-alexander-taieb you might want to add a rule in Gmail to never categorize them as spam. This will fix your issue

    • M

      SOLVED DOMAIN NAME
      Domains & Emails • • Maelle Benichou

      2
      0
      Votes
      2
      Posts
      224
      Views

      Joseph Benguira

      Hey @maelle-benichou
      please try this to fix the issue:

      Disable SSL wait for 1H until operation is completed Reactivate SSL
    • Mesopotamia Film

      SOLVED Change menu size for mobile/tablet?
      How-to, Tutorials • • Mesopotamia Film

      2
      0
      Votes
      2
      Posts
      303
      Views

      Joseph Benguira

      Hey @mesopotamia-film
      when you double click on the menu in the pagebuilder and select Mobile design then you have few options

      8378f266-eb42-47aa-956f-fea12d5fdf03-image.png

      The "Top" option will put all elements one above the other

    • Mesopotamia Film

      SOLVED connection not secure?
      Domains & Emails • • Mesopotamia Film

      3
      0
      Votes
      3
      Posts
      390
      Views

      Mesopotamia Film

      @joseph-benguira

      Thank you Joseph, it works well now.

    • Jessica Bendahan

      SOLVED Site won't publish - domain name Silo
      Domains & Emails • • Jessica Bendahan

      2
      0
      Votes
      2
      Posts
      244
      Views

      Joseph Benguira

      @jessica-bendahan said in Site won't publish - domain name Silo:

      david-nataf-multi--a09394

      Hey Jessica, I have reset the dns entries for you, it should be propagated in 1H
      after that you can reenable SSL from the dashboard

    • Jessica Bendahan

      SOLVED Screenshot doesn't work project david-nataf-multi--a09394
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Jessica Bendahan

      3
      0
      Votes
      3
      Posts
      348
      Views

      Jessica Bendahan

      @joseph-benguira Thank you so much!

    • B

      SOLVED Why I can't have a different page for each category in my shop?
      General Discussion • • bob simpson 0

      2
      0
      Votes
      2
      Posts
      191
      Views

      Joseph Benguira

      @bob-simpson-0 In fact you can select the category to display with the shop widget, documentation is here:
      https://support.appdrag.com/doc/Customize-products-list

    • Katya Nakache

      SOLVED Pawword and Email changed
      General Discussion • • Katya Nakache

      2
      0
      Votes
      2
      Posts
      242
      Views

      Joseph Benguira

      @katya-nakache please contact us by email on support@appdrag.com with details about old email address and new one, we will be able to update the old owner email or transfer the app ownership to you

    • Jessica Bendahan

      SOLVED Website not responsive on Laptop
      General Discussion • • Jessica Bendahan

      3
      0
      Votes
      3
      Posts
      239
      Views

      Jessica Bendahan

      @joseph-benguira Thank you 🙂

    • Franck-Olivier CHABBAT

      SOLVED SSL
      Domains & Emails • • Franck-Olivier CHABBAT

      2
      0
      Votes
      2
      Posts
      179
      Views

      Joseph Benguira

      Hello, can you please disable then reenable SSL on your domain?

    • P

      SOLVED New domain
      Domains & Emails • • pierre Sohoue

      3
      0
      Votes
      3
      Posts
      164
      Views

      P

      @joseph-benguira
      thanks

    • Jessica Bendahan

      SOLVED Domain still red in Appdrag
      Domains & Emails • • Jessica Bendahan

      3
      0
      Votes
      3
      Posts
      292
      Views

      Jessica Bendahan

      @joseph-benguira It works :)! Thank you sooo much. I appreciate.

    • N

      SOLVED retrieve an image from appdrag
      General Discussion • • Nicolas Flam

      2
      0
      Votes
      2
      Posts
      190
      Views

      Joseph Benguira

      @nicolas-flam just edit the image and copy the url 🙂

    • M

      SOLVED Dodgy A records
      Domains & Emails • • Mark Stapleton 2

      2
      0
      Votes
      2
      Posts
      175
      Views

      Joseph Benguira

      Hey Mark, you should not use an A record but a CNAME as indicated in our documentation
      https://support.appdrag.com/doc/Connecting-a-Domain

    • M

      SOLVED language problem on builder
      General Discussion • • Maelle Benichou

      2
      0
      Votes
      2
      Posts
      211
      Views

      Joseph Benguira

      @maelle-benichou this was already answered here:
      https://community.appdrag.com/topic/1266/language-issue/4

      Probably caused by an extension and the easy fix is to restore your page to a previous version

    • N

      SOLVED Multi-step form
      General Discussion • • Nicolas Flam

      3
      0
      Votes
      3
      Posts
      215
      Views

      N

      @joseph-benguira Thank You Joseph.

    • N

      SOLVED A handling issue
      General Discussion • • Nicolas Flam

      2
      0
      Votes
      2
      Posts
      162
      Views

      Joseph Benguira

      @nicolas-flam it's an option when you double click on the menu bar in the page builder, there you can set background color of the menu for desktop

    • Jessica Bendahan

      SOLVED Language Issue
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Jessica Bendahan

      4
      0
      Votes
      4
      Posts
      275
      Views

      Wassim Samad 0

      @jessica-bendahan yes, if you found the issue was an extension in your browser or someone from your team and disabled it, you won't have the issue anymore 😊

    • Jessica Bendahan

      SOLVED Same Domain issue as "Chely Nakache New"...
      Domains & Emails • • Jessica Bendahan

      6
      0
      Votes
      6
      Posts
      350
      Views

      Jessica Bendahan

      @jessica-bendahan Hi, it's not my website the problem it's for this project that I'm working on: keter-advisors-c5884a.appdrag.site

    • N

      SOLVED Setting up a product catalog
      General Discussion • • Nicolas Flam

      3
      0
      Votes
      3
      Posts
      259
      Views

      N

      @joseph-benguira Very nice, indeed. Thank you.

    • Jessica Bendahan

      SOLVED Language issue
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Jessica Bendahan

      2
      0
      Votes
      2
      Posts
      182
      Views

      Joseph Benguira

      @jessica-bendahan said in Language issue:

      keter-advisors-c5884a.appdrag.site

      The content of your page is only in french in the pagebuilder, you have not translated the page, not added a button to switch the language, please check our doc here:
      https://support.appdrag.com/doc/Translate-My-Website

    • N

      SOLVED Invoice number associated to a project
      General Discussion • • Nicolas Flam

      14
      0
      Votes
      14
      Posts
      639
      Views

      Joseph Benguira

      @nicolas-flam please send an email to support@appdrag.com for anything related to billing

    • N

      SOLVED How to change a website index page ?
      General Discussion • • Nicolas Flam

      3
      0
      Votes
      3
      Posts
      186
      Views

      N

      @joseph-benguira Thank you.

    • Katya Nakache

      SOLVED How to Add these DNS records to Appdrag DNS backend
      Domains & Emails • • Katya Nakache

      2
      0
      Votes
      2
      Posts
      411
      Views

      Joseph Benguira

      Hey @katya-nakache, those are NameServers (NS)
      you cand edit name servers in domain tab in appdrag

    • S

      SOLVED how to change the design on the mobile phone?
      General Discussion • • santee yong

      2
      0
      Votes
      2
      Posts
      121
      Views

      Joseph Benguira

      Hey @santee-yong

      please check our guides here:
      https://support.appdrag.com/doc/Introduction-to-responsive-concepts
      https://support.appdrag.com/doc/Adjust-margins-and-paddings-for-mobile
      https://support.appdrag.com/doc/Show-and-Hide-elements-for-some-devices
      https://support.appdrag.com/doc/Responsive-font-size

    • Chely Nakache New

      SOLVED BUG WITH DOMAIN
      Domains & Emails • • Chely Nakache New

      2
      0
      Votes
      2
      Posts
      187
      Views

      Joseph Benguira

      Hello @Chely-Nakache-New,
      I can see your DNS was not correctly configured, I have updated the configuration for you.
      Once it's done (in 1H) you should be able to reenable SSL, after that all your issues should be solved 🙂

    • Katya Nakache

      SOLVED Bug with Gmail reception
      Domains & Emails • • Katya Nakache

      5
      0
      Votes
      5
      Posts
      450
      Views

      Katya Nakache

      It works !!! Thank you !!!

    • N

      SOLVED Formulars
      General Discussion • • Nicolas Flam

      2
      0
      Votes
      2
      Posts
      144
      Views

      Joseph Benguira

      @nicolas-flam this form is only vertical ... not horizontal so not sure about what you want

      https://support.appdrag.com/doc/Forms

    • N

      SOLVED Domain Authentification
      General Discussion • • Nicolas Flam

      8
      0
      Votes
      8
      Posts
      352
      Views

      Joseph Benguira

      @nicolas-flam DNS change are not instant, it can take several hours ...

      You can check DNS propagation using this tool:
      https://dnschecker.org/#TXT/ml._domainkey.point-recharge.com

    • A

      SOLVED all the pages remain with the url .html except my homepage
      General Discussion • • Ariel Berdah

      2
      0
      Votes
      2
      Posts
      219
      Views

      Joseph Benguira

      @ariel-berdah you must also configure the same option in the pagebuilder menu then republish your website

      More details here:
      https://changelog.appdrag.com/features/extensionless-url

      3) Finally, open the pagebuilder, double click on your menu in the header, and in the customize menu brush, check the checkbox "Remove .html extension from links"

    • Katya Nakache

      SOLVED FREELANCE PACKAGE AND VAT
      General Discussion • • Katya Nakache

      2
      0
      Votes
      2
      Posts
      238
      Views

      Joseph Benguira

      Hey @katya-nakache sure, ensure at the payment step you indicate your are in Israel and VAT will be 0 (because outside of EU)

    • A

      SOLVED wrong url
      Domains & Emails • • Ariel Berdah

      2
      0
      Votes
      2
      Posts
      143
      Views

      Joseph Benguira

      @ariel-berdah we have instructions here: https://support.appdrag.com/doc/Connecting-a-Domain
      but it seems your config is now correct

      next step for you is to activate SSL:
      https://support.appdrag.com/doc/Activate-SSL
      or
      https://support.appdrag.com/doc/Use-CloudFlare-and-Activate-SSL

    • L

      SOLVED Bandwith on a project ?
      General Discussion • • Lionel P

      3
      0
      Votes
      3
      Posts
      198
      Views

      L

      @joseph-benguira I didn't know that. Thank you, that's very clear.

    • FRANCK PANCRATE

      SOLVED New templates
      General Discussion • • FRANCK PANCRATE

      2
      0
      Votes
      2
      Posts
      185
      Views

      Joseph Benguira

      @franck-pancrate Sorry for the delay, yes we have a batch of 15 templates in production ... it's a bit late on schedule

    • V

      SOLVED Automatic e-shop
      Features requests • • Vanessa Lamouret

      2
      0
      Votes
      2
      Posts
      178
      Views

      Joseph Benguira

      Hey @vanessa-lamouret, yes we have a tutorial for this here:
      https://support.appdrag.com/doc/Sell-and-send-digital-product