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    2. Nicolas Flam
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    • Topics 74
    • Posts 136
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    Topics created by Nicolas Flam

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      SOLVED The indicated page is empty, nothing appears.
      General Discussion • • Nicolas Flam

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      2
      Posts
      365
      Views

      Joseph Benguira

      @nicolas-flam Hello
      this error is from a third party API you are using (bigdatacloud)
      I recommend you to contact them to fix the quota issue they are reporting

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      SOLVED Forcing a page to refresh... or ?
      General Discussion • • Nicolas Flam

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      2
      Posts
      612
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      Joseph Benguira

      @nicolas-flam you should use javascript to do that
      You will probably need a developer to help you

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      SOLVED Msg Error
      General Discussion • • Nicolas Flam

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      2
      Posts
      516
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      Joseph Benguira

      Hey @nicolas-flam, your url seems not correct, it's probably containing a forbidden character

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      SOLVED Emails
      General Discussion • • Nicolas Flam

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      2
      Posts
      498
      Views

      Joseph Benguira

      Hey @nicolas-flam, we have Email redirections and it's free: https://support.appdrag.com/doc/Email-Redirections

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      SOLVED Lost in Translation
      General Discussion • • Nicolas Flam

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      2
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      510
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      Joseph Benguira

      Hey @nicolas-flam
      it's only based on the browser language, IP is not used in the decision

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      SOLVED Updating CC
      General Discussion • • Nicolas Flam

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      627
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      Joseph Benguira

      @nicolas-flam you are probably trying to use a virtual CC (revolut or other kind of temporary CC)
      instead use a real CC (physical card)

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      SOLVED Images Format
      General Discussion • • Nicolas Flam

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      3
      Posts
      613
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      @joseph-benguira In any case, they're increasingly available on the web.

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      SOLVED Website redesign: your opinion
      General Discussion • • Nicolas Flam

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      2
      Posts
      475
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      Joseph Benguira

      @nicolas-flam I would say it depends on how big are the changes
      I would say probably a new project, and later move your domain to the new project when you are ready

      If it's small changes I would stay in the same project

    • N

      SOLVED Font management...
      General Discussion • • Nicolas Flam

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      3
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      553
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      N

      @joseph-benguira Got it

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      SOLVED How to upload an .otf font ?
      General Discussion • • Nicolas Flam

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      507
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      Joseph Benguira

      @nicolas-flam simply convert your OTF to TTF with a tool like:
      https://cloudconvert.com/font-converter
      https://fontconverter.com/

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      SOLVED How to change the size of an embedded video
      General Discussion • • Nicolas Flam

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      200
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      Joseph Benguira

      @nicolas-flam when you edit the video in the appdrag pagebuilder brushn You can use padding bottom to set any custom ratio

    • N

      SOLVED Sorry but... Something is wrong.
      General Discussion • • Nicolas Flam

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      Votes
      2
      Posts
      196
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      Joseph Benguira

      @nicolas-flam url you have used is incorrect and contains the character ":" which is forbidden

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      SOLVED Blog Installation
      General Discussion • • Nicolas Flam

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      2
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      200
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      Joseph Benguira

      @nicolas-flam Please check our documentation here:
      https://support.appdrag.com/cat/Blog

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      SOLVED Managing the display of different page elements on the web and on mobile devices
      General Discussion • • Nicolas Flam

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      308
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      @joseph-benguira Thank You !

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      SOLVED retrieve an image from appdrag
      General Discussion • • Nicolas Flam

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      Votes
      2
      Posts
      188
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      Joseph Benguira

      @nicolas-flam just edit the image and copy the url 🙂

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      SOLVED A handling issue
      General Discussion • • Nicolas Flam

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      162
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      Joseph Benguira

      @nicolas-flam it's an option when you double click on the menu bar in the page builder, there you can set background color of the menu for desktop

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      SOLVED Multi-step form
      General Discussion • • Nicolas Flam

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      214
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      @joseph-benguira Thank You Joseph.

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      SOLVED Setting up a product catalog
      General Discussion • • Nicolas Flam

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      257
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      @joseph-benguira Very nice, indeed. Thank you.

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      SOLVED How to change a website index page ?
      General Discussion • • Nicolas Flam

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      182
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      @joseph-benguira Thank you.

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      SOLVED Invoice number associated to a project
      General Discussion • • Nicolas Flam

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      14
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      639
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      Joseph Benguira

      @nicolas-flam please send an email to support@appdrag.com for anything related to billing

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      SOLVED Formulars
      General Discussion • • Nicolas Flam

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      142
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      Joseph Benguira

      @nicolas-flam this form is only vertical ... not horizontal so not sure about what you want

      https://support.appdrag.com/doc/Forms

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      SOLVED Domain Authentification
      General Discussion • • Nicolas Flam

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      352
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      Joseph Benguira

      @nicolas-flam DNS change are not instant, it can take several hours ...

      You can check DNS propagation using this tool:
      https://dnschecker.org/#TXT/ml._domainkey.point-recharge.com

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      SOLVED text field and specific characters.
      General Discussion • • Nicolas Flam

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      146
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      Joseph Benguira

      Hey @nicolas-flam
      you can set the "Placeholder" field to indicate clue for the users

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      SOLVED Accordion logic as a FAQ
      General Discussion • • Nicolas Flam

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      170
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      Joseph Benguira

      @nicolas-flam if you double click on "Accordion Logic" from there you can edit the javascript source code.

      We don't provide support on custom JS, I recommend you to check with a JS developer for that part

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      SOLVED SITE MAP
      General Discussion • • Nicolas Flam

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      @joseph-benguira Ooops.
      I just understood. Thank You.

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      SOLVED Domain name thru appdrag
      General Discussion • • Nicolas Flam

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      Votes
      3
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      217
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      Joseph Benguira

      Hey @nicolas-flam

      From appdrag dashboard, click on Domains, edit your domain and click on DNS Editor
      from there you can add the required DNS records to connect to Outlook365 (or any other email provider)

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      SOLVED Download a specific page from a project.
      General Discussion • • Nicolas Flam

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      271
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      @joseph-benguira

      Thank you. It works.

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      Domain redirection
      General Discussion • • Nicolas Flam

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      1
      Posts
      138
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      No one has replied

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      SOLVED Check domains avabilities and get a free domain
      General Discussion • • Nicolas Flam

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      Posts
      162
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      Joseph Benguira

      @nicolas-flam to get a free domain included, tou must choose the basic or pro plans paid yearly

      You can check domain availability from our dashboard > your project > domains

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      SOLVED AWS update.
      General Discussion • • Nicolas Flam

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      159
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      Joseph Benguira

      Hey @nicolas-flam,
      you can check our different plans here:
      https://cloudbackend.appdrag.com/?anchor=PRICING
      https://appdrag.com/pricing.html

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      SOLVED Date in a form.
      General Discussion • • Nicolas Flam

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      149
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      Joseph Benguira

      @nicolas-flam said in Date in a form.:

      cae08d#PAGE_rappel

      Hey Nicolas, if you want a date picker you will need to use Cloud backend inputs

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      SOLVED Problem displaying on my home page
      General Discussion • • Nicolas Flam

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      162
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      Joseph Benguira

      @nicolas-flam said in Problem displaying on my home page:

      cae08d

      It seems your color/hover color are missconfigured

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      SOLVED main menu on home page
      General Discussion • • Nicolas Flam

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      166
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      Joseph Benguira

      @nicolas-flam header is shared with all the pages
      to restore the header please go to Code Editor
      there go to /config/ menu and right click on header.html and restore a previous version

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      SOLVED Redirection 301
      General Discussion • • Nicolas Flam

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      160
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      Joseph Benguira

      Hey @nicolas-flam, from your project dashboard, click on URL Redirection
      there you can configure a redirection for a specific path (qui-sommes-nous-conseil-telecom) to a new page

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      SOLVED Blog...
      General Discussion • • Nicolas Flam

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      200
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      Joseph Benguira

      Hey @nicolas-flam
      It's probably in your Blog details page template, you can edit it as explained here:
      https://support.appdrag.com/doc/Customize-Blog-Article-Page

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      SOLVED Facebook comments in the Blog
      General Discussion • • Nicolas Flam

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      Posts
      397
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      Joseph Benguira

      @nicolas-flam yes you can edit your blog template details page and remove there the facebook comments bloc

      https://support.appdrag.com/doc/Customize-Blog-Article-Page

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      SOLVED SEO attributes for a video.
      General Discussion • • Nicolas Flam

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      178
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      Joseph Benguira

      @nicolas-flam a video is an IFRAME tag, you can click on the video element and click on the source code button to edit the IFRAME and add there any custom attributes

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      SOLVED Database import
      Cloud Backend (Cloud DB, API Builder) • • Nicolas Flam

      2
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      2
      Posts
      200
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      Joseph Benguira

      @nicolas-flam it's not possible to undo an import, but you can restore the whole database to a previous version from Cloudbackend dashboard, for example with the previous day version

      FYI import will add all the rows from your csv file, not just the new ones

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      SOLVED Animated gif
      General Discussion • • Nicolas Flam

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      200
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      Joseph Benguira

      @nicolas-flam yes sure,

      in the page builder click on the "+" button on the left side click on Element > Images > and drop on your page a contained image element double click on your image > click on Replace image > there you can upload your own GIF, before upload please be sure to uncheck the checkbox about the image optimizer, this is not compatible with GIF images

      FYI unfortunately GIPHY API is currently down so you can't browser directly their content from our UI, but you can still upload your own GIFs manually as explained above

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      SOLVED A strange message
      General Discussion • • Nicolas Flam

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      191
      Views

      Joseph Benguira

      @nicolas-flam message is incomplete so unfortunately I can't decode it...

      Can you provide the url producing this?