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    SOLVED Invoice number associated to a project

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    • N
      Nicolas Flam @Nicolas Flam last edited by

      @nicolas-flam said in Invoice number associated to a project:

      Could you indicated me where to disable it definitively ?
      It's not in my domains list.

      Could you indicated me where to disable it definitively ?

      It's not in my domains list. Thank You.

      Joseph Benguira 1 Reply Last reply Reply Quote 0
      • Joseph Benguira
        Joseph Benguira @Nicolas Flam last edited by

        @nicolas-flam you can do that from the domain tab:
        https://prod.appdrag.com/dashboard.html#account_my_domains

        N 1 Reply Last reply Reply Quote 0
        • N
          Nicolas Flam @Joseph Benguira last edited by

          @joseph-benguira Hello again.

          Joseph

          That's the reason for this post.

          the renewal was made on a site that is not present in this list;
          "you can check the APPID field present on the invoice, in this case it's: maformationcpf-1c0b87"
          renew_screenshot-prod.appdrag.com-2023.06.20-16_21_13.png

          Joseph Benguira 1 Reply Last reply Reply Quote 0
          • Joseph Benguira
            Joseph Benguira @Nicolas Flam last edited by

            @nicolas-flam The charge was not for a domain but for a hosting plan in that case:
            https://prod.appdrag.com/dashboard.html#maformationcpf-1c0b87

            I have cancelled the subscription for you, so it won't be auto renewed

            N 1 Reply Last reply Reply Quote 0
            • N
              Nicolas Flam @Joseph Benguira last edited by

              @joseph-benguira Thank You.

              But tell me where to find it. I don't want to repeat the mistake for the next ones.

              Joseph Benguira 1 Reply Last reply Reply Quote 0
              • Joseph Benguira
                Joseph Benguira @Nicolas Flam last edited by

                @nicolas-flam you have to open the project overview, and there you have a button to cancel the subscription

                N 1 Reply Last reply Reply Quote 0
                • N
                  Nicolas Flam @Joseph Benguira last edited by

                  @joseph-benguira Could you help (urgent !)

                  commerce-region.fr
                  This appID (commerce-region-a704b6) can not be deleted because domains are attached to it, please transfer your domains first to another registrar to be able to delete this app.

                  Don't want to use this webpage anymore.

                  N 1 Reply Last reply Reply Quote 0
                  • N
                    Nicolas Flam @Nicolas Flam last edited by

                    @nicolas-flam commerce-region.png

                    Cannot cancel it, and it s owned with your registar.
                    No renew.

                    N 1 Reply Last reply Reply Quote 0
                    • N
                      Nicolas Flam @Nicolas Flam last edited by

                      @nicolas-flam

                      @Joseph-Benguira
                      Please could you solve it or let me know how to ?

                      Joseph Benguira 1 Reply Last reply Reply Quote 0
                      • Joseph Benguira
                        Joseph Benguira @Nicolas Flam last edited by

                        @nicolas-flam please send an email to support@appdrag.com for anything related to billing

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