@katya-nakache please contact us by email on support@appdrag.com with details about old email address and new one, we will be able to update the old owner email or transfer the app ownership to you

Hello, can you please disable then reenable SSL on your domain?

@joseph-benguira
thanks

@joseph-benguira It works :)! Thank you sooo much. I appreciate.

@nicolas-flam just edit the image and copy the url 🙂

Hey Mark, you should not use an A record but a CNAME as indicated in our documentation
https://support.appdrag.com/doc/Connecting-a-Domain

@maelle-benichou this was already answered here:
https://community.appdrag.com/topic/1266/language-issue/4

Probably caused by an extension and the easy fix is to restore your page to a previous version

@joseph-benguira Thank You Joseph.

@nicolas-flam it's an option when you double click on the menu bar in the page builder, there you can set background color of the menu for desktop

@jessica-bendahan yes, if you found the issue was an extension in your browser or someone from your team and disabled it, you won't have the issue anymore 😊

@jessica-bendahan Hi, it's not my website the problem it's for this project that I'm working on: keter-advisors-c5884a.appdrag.site

@joseph-benguira Very nice, indeed. Thank you.

@jessica-bendahan said in Language issue:

keter-advisors-c5884a.appdrag.site

The content of your page is only in french in the pagebuilder, you have not translated the page, not added a button to switch the language, please check our doc here:
https://support.appdrag.com/doc/Translate-My-Website

@nicolas-flam please send an email to support@appdrag.com for anything related to billing

@joseph-benguira Thank you.

Hey @katya-nakache, those are NameServers (NS)
you cand edit name servers in domain tab in appdrag

Hey @santee-yong

please check our guides here:
https://support.appdrag.com/doc/Introduction-to-responsive-concepts
https://support.appdrag.com/doc/Adjust-margins-and-paddings-for-mobile
https://support.appdrag.com/doc/Show-and-Hide-elements-for-some-devices
https://support.appdrag.com/doc/Responsive-font-size

Hello @Chely-Nakache-New,
I can see your DNS was not correctly configured, I have updated the configuration for you.
Once it's done (in 1H) you should be able to reenable SSL, after that all your issues should be solved 🙂

It works !!! Thank you !!!

@nicolas-flam this form is only vertical ... not horizontal so not sure about what you want

https://support.appdrag.com/doc/Forms

@nicolas-flam DNS change are not instant, it can take several hours ...

You can check DNS propagation using this tool:
https://dnschecker.org/#TXT/ml._domainkey.point-recharge.com

@ariel-berdah you must also configure the same option in the pagebuilder menu then republish your website

More details here:
https://changelog.appdrag.com/features/extensionless-url

3) Finally, open the pagebuilder, double click on your menu in the header, and in the customize menu brush, check the checkbox "Remove .html extension from links"

Hey @katya-nakache sure, ensure at the payment step you indicate your are in Israel and VAT will be 0 (because outside of EU)

@ariel-berdah we have instructions here: https://support.appdrag.com/doc/Connecting-a-Domain
but it seems your config is now correct

next step for you is to activate SSL:
https://support.appdrag.com/doc/Activate-SSL
or
https://support.appdrag.com/doc/Use-CloudFlare-and-Activate-SSL

@joseph-benguira I didn't know that. Thank you, that's very clear.

@franck-pancrate Sorry for the delay, yes we have a batch of 15 templates in production ... it's a bit late on schedule

Hey @vanessa-lamouret, yes we have a tutorial for this here:
https://support.appdrag.com/doc/Sell-and-send-digital-product

Hey @nicolas-flam
you can set the "Placeholder" field to indicate clue for the users

@murthy-ts could you indicate what is the domain?
If you don't want to publish it here you can write to support@appdrag.com

@nicolas-flam if you double click on "Accordion Logic" from there you can edit the javascript source code.

We don't provide support on custom JS, I recommend you to check with a JS developer for that part

Hey @jisun-jackson, no issue on our side. It's probably related to the site
you can check the links of the images

also if you can provide here an url of your site I can tell more

@joseph-benguira Wow , for real i am free to leave great i did not know.
i will contact meir again thank you for not helping. apdragg is a great platfrom but customer service well no comments

@joseph-benguira Ooops.
I just understood. Thank You.

@joseph-benguira You are the best ! Tanks

@franck-olivier-chabbat no I think you missunderstand the instruction

you need to edit the CNAME for WWW on laboratoireaa.com and point it to
dyjygehzn6wwi.cloudfront.net