@joseph-benguira Great news, thanks

@mj-lamouret issue fixed, please check again 🙂

Hey Lidia,
you have configured your MX record to point to smtp.google.com
this is valid ONLY if you use google paid email system

@nicolas-flam you should use javascript to do that
You will probably need a developer to help you

Hey @jessica-bendahan,
I can see your site is up and running with HTTPS
https://www.soulfulparentingcoach.com/

Hey @mj-lamouret, if you want to have SSL on the root domain (without www) you can check our Cloudflare (free) tutorial here:
https://support.appdrag.com/doc/Use-CloudFlare-and-Activate-SSL

Hey @raphael-alexander-taieb
I tried exactly what I suggested, open the pagebuilder on your page here:
https://prod.appdrag.com/Builder/pagebuilder.html?appId=mon-thermostat-gratu-a47c07#PAGE_Devenez-apporteur-affaires

Updated the link, republished the page ...
then tested the link here: https://www.lethermostatgratuit.fr/Video-Call-center-rejoignez-nous-.html
23846728-b902-4458-8e4a-f69bd7cfdfba-image.png

Then I can see the link on the published page is correct

@mj-lamouret hey, you should delete or rename the page. If the page exists redirect won't work.

Hey @daniel-bouganim
you just have to create the MX dns records on your domain

On Appdrag go to MY DOMAINS > click on the cog icon near your domain > DNS Editor

there create all the MX records as explained in this article for Office365:
https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-with-domains/create-dns-records-at-any-dns-hosting-provider

@joseph-benguira said in how to change the principal domain name?:

vous pouvez définir le domaine

merci Joseph. très efficace!

@lionel-p said in did I make a mistake during a purchase?:

eck something. I just bought a hosting and domain included, but I think the card was obsolete (I didn't get any error msg...Everything went quite normally. Besides, I'm not the one in doubt anymore). I've just added a new card for security.

I can see the site working now, it was probably related to DNS propagation time, it can take few hours

@joseph-benguira Thought this might help. Screenshot 2024-02-27 10.24.20.png

Hey @nicolas-flam, we have Email redirections and it's free: https://support.appdrag.com/doc/Email-Redirections

Hey @nicolas-flam, your url seems not correct, it's probably containing a forbidden character

Hey @nicolas-flam
it's only based on the browser language, IP is not used in the decision

Thank you.

Hey @stephen-alsobrook
is the chatbox a third party tool you have added as a script on the page?

@nicolas-flam you are probably trying to use a virtual CC (revolut or other kind of temporary CC)
instead use a real CC (physical card)

@mark-stapleton-2 based on those instructions you first need to create DNS A records on your domain, once it's done you can then change the nameservers

@franck-pancrate you can click on + button > Elements > Medias > Iframe and drop it on your page

Then you need a third party provider to support the rental iframe, you can check here:
https://www.google.com/search?q=appartment+rental+module+iframe

@joseph-benguira Thanks Joseph!

Hey @tony-jacob, yes this is available by default on your domain url like this:
httsp://www.YOURDOMAIN.com/blog.xml
this sitemap for blog articles is also referenced in the robots.txt to be picked up by search engines

@joseph-benguira In any case, they're increasingly available on the web.

@nicolas-flam I would say it depends on how big are the changes
I would say probably a new project, and later move your domain to the new project when you are ready

If it's small changes I would stay in the same project

@joseph-benguira Got it

@joseph-benguira Great, I will try 🙏 !

@nicolas-flam simply convert your OTF to TTF with a tool like:
https://cloudconvert.com/font-converter
https://fontconverter.com/

@jessica-bendahan Yes that's correct, customer can keep the domain with godaddy and connect it on appdrag to your website.

@katya-nakache yes confirmed, it won't be renewed, and will be gone from the list 30 days after date of exipiration of the domain

Hey @bepib-bordeaux
Basic is for the frontend part of your website (PageBuilder + hosting) for 1 year
BESTARTER is CloudBackend Starter plan for 1 year, it's used for Database / API / Transactional emails.

@daniel-mulroy yes using it on multiple computer is probably the source of your issue.
When using it on multiple computers it's refreshing the token and can cause this issue

@jessica-bendahan please go to appdrag > Domains > settings of your domain (cogs icon) > DNS Editor
There click on reset dns entries button, after 30 min your site should be served as expected

@joseph-benguira Ok, thank you so much :)!

Hey @mesopotamia-film
Fortiguard is an enterprise firewall that will block access to some websites based on enterprise policies.

You have to contact the IT of your network to request whitelisting of your domain
It seems there is a link to click on your screenshot to request evaluation and whitelisting 😉

Hello, @pouyan-farasati solution is simply to activate SSL on your website, then canonical url will start with HTTPS

https://support.appdrag.com/doc/Activate-SSL

@mesopotamia-film I can see your DNS settings was wrong, not sure how it arrived in that state, anyways I have reset your DNS entries. It should be propagated in the next hours, once the website is reachable please reactivate SSL

@joseph-benguira Thank you, I'll try it 😊

@stephen-alsobrook said in Outgoing emails are being blocked:

starlingedge.com

Hey @Stephen-Alsobrook, we discovered yesterday that our partner registrar (Namesilo) added automatically a "_dmarc" record on all domain names. It's started from a good will but had unconsidered consequences like preventing emails to be sent from other systems.

Solution is simply to remove the added _dmarc TXT record on your domain DNS

FYI I did it for you, it should be active in the next hour