Topics created by Philippe Roy

Ok, you should come to us as soon as you face an issue so we can see what is happening on our/your side

@Daniel-Mulroy I finally setted a foreground color black at 100% opacity. Two hours lost and a patch over the problem. I'm gonna have another coffee.

Hey Philippe,
you probably noticed our prices are low (few $, not hundreds or thousand of dollars), to keep the prices low we are now offering support here on the community forum. We try to answer everyday (today is sunday and I'm here answering)

So instead of repeating 1000x times the same answer and burn a lot of cash in support, we have decided to make the support public, so everyone can see what we are answering, this is reducing a lot the number of times we have to answer to the same question.

Please check this similar topic about bad fonts:
https://community.appdrag.com/topic/134/tm-troubleshoot-font?_=1596953322143

Something you could try is to convert your font to TTF with a tool like:
https://onlinefontconverter.com/
and then try to import the TTF version of your font

FYI we do have enterprise support, to have a 1 to 1 call + screensharing with someone from our team, cost for that is $95 for 1H

Hey Philippe, you sound a bit negative ... why not suggesting it as a feature request in the approriate section of our community?
Please detail there as much as possible how you would like that feature