Posts made by Katya Nakache

@joseph-benguira Hi !!!

Still there... Don't need to worry ? its done ? its not going to renewal ?

Hi guys, I would like to cancel the automatic renewal for the domain name : www.mesconseilsenergie.fr but I can't do it from my computer.

Could you cancel it for me please ???
Thanks !!!

Katya
Be safe...

Hi, my client lost her password and she can't connect to her email adress.
So oshe can't come back to her dashboard to repay the hosot domain

The website is : sfarim-leolim.com
The domain name is in my account, I can enter in the page builder but I can't pay from my account

How can we do ?

How to Add these DNS records to Appdrag DNS backend

It's A ? or AAA ? Or TXT ? or other ?...

dns13.ovh.net
ns13.ovh.net

Thank you !
Katya

It works !!! Thank you !!!

Hi @joseph-benguira , thanks for your answer... I did what you told me but it doesn't work...

Hi,

We got a problem for a few weeks, we can't send emails to Gmail adress; I checked with OVH and they told me that I have to set it from Appdrag; I tried to do it but it doesn't work could you help me please ?
Do I have to write with the "" or without ?

De Support OVH
Je vous rassure que je vais tout mettre en œuvre pour répondre favorablement à votre demande et vous dépanner rapidement.

La mise en SPAM par les destinataires ne relève pas du champ d'action de OVHcloud.
En effet, nous ne laissons pas sortir de SPAM à notre niveau.
Si votre e-mail est sorti, c'est qu'il est légitime pour nous, et devrait l'être par le destinataire.

Cette année, de nombreux fournisseurs de messagerie tels que Gmail, Outlook, etc., ont renforcé leurs mesures de sécurité contre le spam. En conséquence, il est désormais nécessaire de configurer le champ SPF afin d'assurer une bonne délivrabilité de vos e-mails.

Le champ SPF permet d'authentifier les e-mails que vous envoyez, afin qu'ils ne soient pas reçus en tant que spam chez votre destinataire.

Votre nom de domaine utilise des serveurs DNS externes :
eiffel-conseils.FR. 3600 IN NS ns2.yoursrs.com.
eiffel-conseils.FR. 3600 IN NS ns1.yoursrs.com.

Je vous invite à créer manuellement une authentification SPF via une entrée "TXT" depuis l'interface web de votre prestataire qui gère votre nom de domaine.

Voici le SPF de OVHcloud : "v=spf1 include:mx.ovh.com -all"

Un délai de propagation de 4 à 24h peut être constaté lors de la modification de votre zone DNS.

Si vous souhaitez connaître le rôle de l'entrée SPF et en apprendre plus sur son fonctionnement, je vous invite à consulter le guide suivant : https://help.ovhcloud.com/csm/fr-dns-spf-record?id=kb_article_view&sysparm_article=KB0051712

Vous pouvez aussi consulter ce lien externe :
https://support.google.com/mail/answer/81126#authentication for more 550 5.7.26
Date de réception
12/06/2023 17:10

Hi, I would like to restart my Freelance package but I would like to know if it's possible to Iremove VAT because I'm in Israel. Thanks

@joseph-benguira You are the best ! Tanks

Hi Guys,

Don't know why the video doesn't appear... it woerked a few minutes before...

https://www.youtube.com/shorts/BXQEEK0DbYQ

Thanks

@joseph-benguira on the same page ?

Hi, I would like to add 2 prices on the same shop page, How can I do that ?

The thing is that I'm organising an event and I got an adult price and a children price

Thanks for your help !

@joseph-benguira Oh yes... you are right !
Can I pay it again and reboot it ?

Hi,

I just saw that the domain is expired but I paid twice last year and you told me that the domain will be on line for 2 years. Coul you please reboot it !

Thank you !!

@joseph-benguira OK...

URGENT PLEASE !!!

I called them... my websites will be blocked tomorrow if I don't send the docs today!
I'm taking care of it but can I at least change the extension in the meantime and redirect or it won't work?
Thanks !!!

Hi !

I received this email. Do you know about that ? it's normal or its a fake ?
Thanks for your return !

@joseph-benguira Ok thanks

Hello

I wanted to insert the facebook link of my client but nothing appears... I don't know why !

It works with Appadrag and other Facebook accounts but not with this one :
https://www.facebook.com/archidecoflo/
So weird !!

Thanks for your answer

@joseph-benguira said in LINK TO PAY WITH BIT OR PAYBOX:

Hey @katya-nakache we don't have a direct integration, but you can add a block of code and paste what they provide like code for a button or IFRAME

OK THANKS