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    SOLVED Wrong TVA in shop

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    • P
      Pierre last edited by

      Hello,

      I'm setting up a shop, but I have a problem with the VAT

      It's set up at 20% in the Settings -> General, but when I'm about to checkout, it says it's 0% and the 20% are removed from the total of the price :
      e07b96e0-ec68-4ca8-a598-9c9022b9ba35-image.png

      Did I do something wrong ? How to correct that ?

      Thanks 🙂

      Joseph Benguira 1 Reply Last reply Reply Quote 0
      • Joseph Benguira
        Joseph Benguira @Pierre last edited by

        @pierre my guess is your configuration is wrong
        if you provide the appid I can check

        P 1 Reply Last reply Reply Quote 0
        • P
          Pierre @Joseph Benguira last edited by

          @joseph-benguira sure : lw-hpm-48dbc2
          thanks 🙂

          Joseph Benguira 1 Reply Last reply Reply Quote 0
          • Joseph Benguira
            Joseph Benguira @Pierre last edited by

            @pierre said in Wrong TVA in shop:

            lw-hpm-48dbc2

            In the shop settings > Shipping > France > it's configured with no tax

            a2203790-4aa7-48bb-8056-5f5b6cf1551f-image.png

            P 1 Reply Last reply Reply Quote 0
            • P
              Pierre @Joseph Benguira last edited by

              @joseph-benguira omg thanks a lot

              I didn't check there, It was probably setup a long time ago ^^", didn't realize you could click on France even.

              I was focused here :
              4e58bf67-02d1-4478-968e-bef9018e5e08-image.png

              All solved and working well now, thanks !

              1 Reply Last reply Reply Quote 1
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