REMINDER
SOLVED dashboard empty
-
Hey @bianca-duboisset-0, most probably uou are logged in with the wrong account.
If you can check in your inbox to what address we sent you emails in the past, then you can do a lost password process to reset your password for that account -
Thank you for your reply... i checked, it is the right e-mail. Any other idea ?
-
@bianca-duboisset-0 do you have the appID or site url of one of the projects? so I can locate it
-
@joseph-benguira AppDragUserID:10398
-
-
rhonda-868cf3.appdrag.com (Rhonda)
AppDragUserID:10398 -
@bianca-duboisset-0 I've checked and this appid is not anymore in our DB (rhonda-868cf3)
FYI expired apps are deleted 60 days after expiration date -
thank you. How can i restore it ?
-
@bianca-duboisset-0 How can the project be restored ?
-
Hey @bianca-duboisset-0, unfortunately 60 day after being expired they are deleted and purged from our system