administrators

@jessica-bendahan Yes that's correct, customer can keep the domain with godaddy and connect it on appdrag to your website.

@katya-nakache yes confirmed, it won't be renewed, and will be gone from the list 30 days after date of exipiration of the domain

Hey @jessica-bendahan, indeed we do not support purchase or transfers from .ca, but you can still use it as an external domain as described here:
https://support.appdrag.com/doc/Connecting-a-Domain

Hey @bepib-bordeaux
Basic is for the frontend part of your website (PageBuilder + hosting) for 1 year
BESTARTER is CloudBackend Starter plan for 1 year, it's used for Database / API / Transactional emails.

@daniel-mulroy yes using it on multiple computer is probably the source of your issue.
When using it on multiple computers it's refreshing the token and can cause this issue

@jessica-bendahan please go to appdrag > Domains > settings of your domain (cogs icon) > DNS Editor
There click on reset dns entries button, after 30 min your site should be served as expected

Hey @mesopotamia-film
Fortiguard is an enterprise firewall that will block access to some websites based on enterprise policies.

You have to contact the IT of your network to request whitelisting of your domain
It seems there is a link to click on your screenshot to request evaluation and whitelisting

There is no good way to handle this use case unfortunately
One common way is to adapt the length of your translation to be similar in all languages
Another one is to adapt the font size (https://support.appdrag.com/doc/Responsive-font-size) to make it work better for all languages

Hello, @pouyan-farasati solution is simply to activate SSL on your website, then canonical url will start with HTTPS

https://support.appdrag.com/doc/Activate-SSL

@jessica-bendahan Translations can be seen in preview mode but can't be seen in the pagebuilder