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The Singapore Airlines Moscow Office offers in-depth information about the airline baggage policy. Passengers can ask about baggage allowances by travel class, such as cabin and checked baggage. The team provides information on excess baggage charges, special item handling, and limitations on prohibited items. Passengers are advised to check weight and size restrictions in advance to prevent extra fees. The Moscow office also facilitates lost or delayed baggage claims, with timely updates and resolution. Through committed customer service, the office ensures that passengers have a seamless experience in understanding and adhering to Singapore Airlines' baggage requirements for their travel.