Chelsea Ford

We faced a problem with a complex IT landscape that made it difficult to implement new business applications. This led to high costs and delays. For instance, deploying a new customer service tool required multiple integrations and customizations, which took months to complete. A colleague suggested the CMW Platform https://www.cmwlab.com/bpm-system/, which promised the development of the IT landscape with the participation of business users. We decided to give it a try and haven't looked back since. The platform has indeed simplified the implementation of new applications and reduced the time needed for their development. Now, business users can participate in the development process, making it more aligned with their needs and faster to deploy. This has streamlined our IT operations and made our digital transformation efforts more effective.