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    Cannot get SSL to work

    Domains & Emails
    domain ssl cloudfare
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    • K
      Kevin Bullard last edited by

      I've been working on the same SSL issue for over 12 hours.

      I could not get an external domain to get to SSL, so I bought a new domain -- marriageworks dot co.

      Even though it's an AppDrag domain, SSL still won't work.

      I'm assuming I need to use cloudfare.

      I have gone through the instructions (https://support.appdrag.com/blog/82-Use-CloudFlare-and-activate-SSL-on-root-domain.html?category=6) multiple times over the past several hours with no positive results.

      The directions say "Add a CNAME entry for host: @ with value: custom-domain.appdrag.com, proxied (orange cloud)"

      I cannot add that value without getting this error message.

      Error.png

      The next issue is the directions say to use my cloudfront address. Where do I get this from? There is no cloudfront address in the "Main Domain & SSL" in project settings.

      Problem.png

      What am I missing? I'm following the directions step by step, but cannot get SSL to work on my domain.

      Domain.png

      Help!

      Thanks,
      Kevin

      A 1 Reply Last reply Reply Quote 0
      • A
        ALEX montes de oca a @Kevin Bullard last edited by

        @Kevin-Bullard I have same trouble with my domain www.haciendalamoreda.com

        Joseph Benguira 1 Reply Last reply Reply Quote 0
        • K
          Kevin Bullard last edited by

          I hope we get a response sometime soon.

          1 Reply Last reply Reply Quote 0
          • Joseph Benguira
            Joseph Benguira last edited by

            Hey Kevin,

            1. about your external domain on cloudflare:
              The error your are getting on Cloudflare indicate you already have another A or CNAME entry so please delete them before trying to add our values and it will work 🙂

            2. About your appdrag domain (purchased with us) you have only 1 thing to do yo activate it
              Go to your project settings, click on "Main Domain & SSL" and click on Activate SSL,
              After 1H SSL will be activated on your domain

            K 1 Reply Last reply Reply Quote 0
            • Joseph Benguira
              Joseph Benguira @ALEX montes de oca a last edited by

              @ALEX-montes-de-oca-a

              Hey Alex, I can see your domain is an external domain bought with another registrar
              and your forgot to follow last step of the tutorial (step 4)
              https://support.appdrag.com/blog/83-Configure-SSL-on-an-external-domain-name.html?category=6

              Just follow it and it will work with SSL 🙂

              1 Reply Last reply Reply Quote 0
              • K
                Kevin Bullard @Joseph Benguira last edited by

                @Joseph-Benguira Thanks. When I did that earlier, I was told to add a CNAME value in the DNS settings. I thought I had to do that. I just activated it, and will check in an hour.

                Thank you.

                Kevin

                1 Reply Last reply Reply Quote 0
                • Joseph Benguira
                  Joseph Benguira last edited by

                  Kevin I can see that your current value for the CNAME WWW on your domain marriageworks.co is still pointing to an old cloudfront instance, this will prevent your SSL activation.

                  Please just change the CNAME for WWW to point to custom-domain.appdrag.com for now, then once you will be at the final step (step 4) you will get the new cloudfront address to configure for your CNAME (https://support.appdrag.com/blog/83-Configure-SSL-on-an-external-domain-name.html?category=6)

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