SOLVED Page won't publish - keeps hanging

Kevin Bullard

Hello -

Last night and today, I keep running into the same issue: when trying to publish my page, it hangs at 10 or 20 or 50%. Thinking it was an issue with the new site I was building, I deleted it and started fresh. Same thing. It's happening on multiple computers and browsers, and on different projects. Are there issues on the backed causing this?

Thanks.

Joseph Benguira

@kevin-bullard no issues right now, can y ou try again?

Kevin Bullard

@joseph-benguira Thanks for the response. It's still happening. At this point, I cannot get past 1% when trying to publish.

Joseph Benguira

@kevin-bullard I can confirm it works fine on my side, so I have 2 suggestions:

try in chrome private browser mode, this will ensure the issue is not related to a plugin you have installed in your browser since plugins are not loaded in private mode

or

are you on an enterprise network with a firewall? some have rules that will block part of the traffic

if that is the case you can ask your IT to whitelist us, and you can use another network in the meantime

Kevin Bullard

@joseph-benguira Thanks for the issue. I'm experiencing the same issue whether I'm at home (no firewall) or at work. Also, I'm in Incgonito, and it's still stuck on 1%. Any other suggestions?

Joseph Benguira

@kevin-bullard Can you confirm you are using chrome and not Safari?
Also can you share an url of the project where you have the issue?

Kevin Bullard

@joseph-benguira

I'm definitely on Chrome.

Here's a URL: http://slow-scriptures-a20682.appdrag.site/

I could publish a page, but not the entire site.

Here's a video: https://monosnap.com/file/Rr4VOoKdKgYP3NibQeanEfOfp2IA80

Joseph Benguira

@kevin-bullard your issue is related to your custom html block of code that include this script:
<script src="https://www.sentrylogin.com/sentry/scripts/Sentry_AJAX.js" >

remove that and you will be able to publish

Kevin Bullard

Thank you, Joseph. That was code to make the site a membership site. The only way I've seen to do that on appdrag is by building it manually. Is that correct? I appreciate your help.

Joseph Benguira

@kevin-bullard that code is from sentry to capture errors, and it's in conflict with our own sentry script, that's why it can be saved, but rest of your code is ok only that script is causing the issue

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SOLVED Page won't publish - keeps hanging