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    SOLVED Using domain from other registrar

    Domains & Emails
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      bob simpson 0 last edited by

      I manage to remove one project to give way for the new one. its now 4/5.. But when i try to connecting existing domain it asks me to upgrade.. Also when i try to transfer domain its says its not transferabble.. I had namecheap as domain provider and GOdaddy, this domain from godaddy is the one im trying to connect. I got no problem with the other domains. - Thanks!

      Joseph Benguira 1 Reply Last reply Reply Quote 0
      • Joseph Benguira
        Joseph Benguira @bob simpson 0 last edited by

        Hey @bob-simpson-0,
        Indeed to connect a domain to a project the project must have an active subscription
        (you can't connect a domain to a free project)

        About the non transferable domain my guess is we don't support that particular domain extension. You can still connect it to your project as an external domain

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          bob simpson 0 @Joseph Benguira last edited by

          @joseph-benguira I have an active sibscription. APPSUMO (4/5). This means i still should have 1 project to be added without any upgrade to I? also i remove the other project so i can get 1 slot available.. Is this not correct? - thank you.

          Joseph Benguira 1 Reply Last reply Reply Quote 0
          • Joseph Benguira
            Joseph Benguira @bob simpson 0 last edited by

            @bob-simpson-0 yes indeed you can attach one more project to your appsumo plan, and once it's done you can then connect the domain to it

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              bob simpson 0 @Joseph Benguira last edited by

              @joseph-benguira The problem is that, its tells me to upgrade when i try to add domain.

              Joseph Benguira 1 Reply Last reply Reply Quote 0
              • Joseph Benguira
                Joseph Benguira @bob simpson 0 last edited by

                @bob-simpson-0 you must first attach the project to your appsumo subscription, it will then be considered upgraded and you can then attach the domain

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                  bob simpson 0 @Joseph Benguira last edited by

                  @joseph-benguira I think i forgot this part.. do you have the link for me to follow the process? Its been a while when i completed my last project. - thank you

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                    bob simpson 0 @Joseph Benguira last edited by

                    @joseph-benguira well hold on, i think i was able to do it.. Thank you so much.. im good to go..

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