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    SOLVED Email forwarding does not work for 1 domain in particular

    Domains & Emails
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    • Mesopotamia Film
      Mesopotamia Film last edited by Joseph Benguira

      Hi I need some help, don't know what happened with my earlier post about this.

      So I have several domains and emails from appdrag and everything is working like a charm, but one email account (info@nikoeifard.com) stopped working suddenly and all the emails got bounced back from that account.

      So I tried to all the troubleshoot that I could find but it didn't work so I erased the account from gmail and appdrag email forward function.

      I followed the guide and added the same email address again and everything went well until I came to get the "verification email" in Gmail.

      Now the problem is that the verification email never arrives to gmail so I can start using that email.
      I have tried several times and still not getting the verification email.

      Thx

      Screenshot 2024-09-14 at 07.40.49.png
      my

      1 Reply Last reply Reply Quote 0
      • Joseph Benguira
        Joseph Benguira last edited by

        Hello,
        I have checked the redirect configuration for your domain and it seems correct.
        I'm check with our registrar partner, I'll come back to you as soon as they answer (probably tomorrow)

        Mesopotamia Film 1 Reply Last reply Reply Quote 0
        • Mesopotamia Film
          Mesopotamia Film @Joseph Benguira last edited by

          @joseph-benguira

          Thank you Joseph, after my email account stopped working I am getting lately a lot of these mail to my Gmail inbox.

          Screenshot 2024-09-15 at 21.09.05.png

          Screenshot 2024-09-15 at 19.02.21.png

          Joseph Benguira 1 Reply Last reply Reply Quote 0
          • Joseph Benguira
            Joseph Benguira @Mesopotamia Film last edited by

            @mesopotamia-film It seems the domain was missing dkim and spf records which we have now added for email forwarding, can you please test this again now?

            Mesopotamia Film 1 Reply Last reply Reply Quote 0
            • Mesopotamia Film
              Mesopotamia Film @Joseph Benguira last edited by

              @joseph-benguira

              Its working now thx, weird that it worked before and the suddenly stopped.

              1 Reply Last reply Reply Quote 0
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