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    SOLVED VAT in the shop

    Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor)
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    • Nazem SAMAD
      Nazem SAMAD last edited by

      Dear AppDrag community,

      I've noticed that once I put a VAT amount in the shop back office, then I won't be able to settle it to 0.

      Two of my customers are selling product without VAT but it keep recording the french normal rate 20%.

      How can I save and fix my shop with 0% of VAT ?

      Best regards,

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      • Oren Benitah
        Oren Benitah last edited by

        Hello Nazem
        you can fix it in delivery
        you can choose rate VAT by country

        Let me know if you found

        elbo-agency.com

        Nazem SAMAD 1 Reply Last reply Reply Quote 0
        • Nazem SAMAD
          Nazem SAMAD @Oren Benitah last edited by

          Hello @oren-benitah,

          Thanks for your advice, unfortunately in my case the products are courses and I cannot add the delivery process.

          But I think, I found my mistake. In the shop configuration, there is an option to add the European VAT automatically which was selected. I've removed it and made few test and it seems working now.

          Have a nicea day,

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