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    SOLVED https error

    Domains & Emails
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    • E
      Erin Pak last edited by

      Hello
      I have a domain name, store.iartidea.com
      This site seems having an issue with the https.

      Could you please check why this is happening and fixing it for me?

      Thanks!
      Erin

      Joseph Benguira 1 Reply Last reply Reply Quote 0
      • Joseph Benguira
        Joseph Benguira @Erin Pak last edited by

        @erin-pak
        I can see we where not able to auto renew the certificate for your domain because the required CNAME for Certificate validation where deleted from your domain (you manage your dns outside of appdrag)

        At this point the only solution is to disable SSL on your site, wait for it to be disabled (1H), then re-enable it and follow instructions to add the new CNAME entries to validate the certificate

        1 Reply Last reply Reply Quote 0
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