SOLVED Adding SSL

[Evan Shulman]

I am adding SSL through AppDrag and the server previously had letsencrypt installed. I uninstalled it. It's taking many hours to process. Do you have any logs you could share or advise on how I can expedite this?

[Joseph Benguira]

Hey @evan-shulman,
on our side we don't use Letsencrypt on Appdrag but instead AWS Cloudfront & AWS ACM

You can find steps to follow to activate SSL on an external domain (with another registrar) here:
https://support.appdrag.com/doc/Activate-SSL

[Evan Shulman]

@joseph-benguira My issue is I think there is a conflict because of a previous ssl install on another server and the ssl App Drag is trying to set. It has been over 24 hours since I set the CNAME and the certificate is still not valid. Are there any logs on your side where you can see why it has not been set?

[Joseph Benguira]

@evan-shulman If you can provide your appID I can check that, please contact us on support@appdrag.com directly for this