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@chely-nakache-new it seems you didn't followed our guides here to connect to an external domain:
https://support.appdrag.com/doc/Connecting-a-Domain
@chely-nakache-new TBH this seems more an issue with the way your page is configured than a bug in the pagebuilder
FYI you can ask for a refund (prorated to your remaining subscription duration) by sending us an email to support@appdrag.com
@joseph-benguira Thank you. I just sent the invoice and other proof I might find useful to support.
Hi @tony-jacob, it should take less than 5 minutes, you should receive it on the email declared as registrant email address on the domain
Hello issue is you have not followed correctly our instructions: https://support.appdrag.com/doc/Connecting-a-Domain
instead of pointing your domain to custom-domain.appdrag.com as explained in our doc above, you are pointing to another wrong address, you can see it here:
https://dnschecker.org/#CNAME/www.bmyarone.com
@chely-nakache-new said in domains:
bm-erel-ouvert-bon-72d564
hello, to do that go to your project overview: https://prod.appdrag.com/dashboard.html#bm-erel-ouvert-bon-72d564
there click on "main domain & ssl", then deactivate the SSL
after 1h you will be able to change the main domain
