Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor)

[[qanda:topic_solved]] site web perdu

Katya Nakache — Sun, 15 Mar 2026 09:00:14 GMT

[[qanda:topic_solved]] urgently page builder

Joseph Benguira — Sun, 04 Jan 2026 11:30:39 GMT

@chely-nakache-new TBH this seems more an issue with the way your page is configured than a bug in the pagebuilder

FYI you can ask for a refund (prorated to your remaining subscription duration) by sending us an email to support@appdrag.com

[[qanda:topic_solved]] Importing Projects into Wordpress

Joseph Benguira — Sun, 02 Nov 2025 12:00:25 GMT

@kirk-brown the migration tool will give you all the HTML/CSS/JS/Images (and also DB and API functions if you had any) from there you can use the html and images to import it into wordpress

[[qanda:topic_solved]] Would like to reactivate and get copy of project before Appdrag closes

Joseph Benguira — Thu, 30 Oct 2025 11:06:57 GMT

@robert-chura-3 Hi Robert, please contact us by email for that

[[qanda:topic_solved]] Connexion with stripe

Joseph Benguira — Fri, 17 Oct 2025 11:01:50 GMT

Hi @katya-nakache
We are going to make an official announcement next week about the sunset of appdrag, we will stop all operations in 12 months and are in maintenance only phase.

We currently do not accept new customers nor new shop creation/activations that's why you are not able to connect with stripe

[[qanda:topic_solved]] Page Menu is out of view and can't drag it back

Joseph Benguira — Wed, 03 Sep 2025 10:27:20 GMT

Hi @kirk-brown
you can clear the localstorage in chrome to fix the issue

To clear the local storage for a website in Google Chrome, follow these steps:

Open Developer Tools:
Open the website for which you want to clear local storage. Right-click anywhere on the page and select "Inspect" or press F12 (Windows/Linux) or Option + Command + I (macOS) to open the Chrome Developer Tools.

Navigate to Application Tab:
In the Developer Tools panel, locate and click on the "Application" tab. If you don't see it, click the ">>" icon and select "Application" from the dropdown menu.

Access Local Storage:
In the left sidebar of the Application tab, under the "Storage" section, expand "Local Storage." You will see a list of URLs for which local storage data is stored.

Clear Local Storage:
For a specific site: Right-click on the URL of the site you want to clear and select "Clear."
To clear all local storage for the current site: Right-click anywhere in the table displaying the local storage key-value pairs for the selected URL and select "Clear."

Refresh the Page:
After clearing the local storage, refresh the page to ensure the changes take effect.

[[qanda:topic_solved]] Product reviews in shop

Joseph Benguira — Fri, 25 Jul 2025 10:47:42 GMT

@nimesh-topiwala Hi Nimesh, nop we don't

[[qanda:topic_solved]] Bug Causing Text Headers To Display Bolded

Joseph Benguira — Thu, 17 Jul 2025 10:11:30 GMT

@kirk-brown translation is saving content in the HTML
so it cannot be related to a change on our side and we didn't changed anything on our side

So you do have to remove the styles and add them back to fix the issue

[[qanda:topic_solved]] Sections Not Showing In Preview or Published Webpage

Kirk Brown — Wed, 16 Jul 2025 19:19:49 GMT

Hello,

I am having an issue with most of the webpages not displaying in the preview or the published version after I completed a language translation on the page.

Page in issue is: https://www.outdoorsplendor.com/landscape-grading-yard-drainage-french-drain-in-wyomissing-pa

It all appears as it should in the page builder but see the below screenshot where none of the sections display above the accordian tab and the accordian tab itself looks distorted. All of the section visibility is set properly for the device.

[[qanda:topic_solved]] Need help resolving hreflang conflicts

Joseph Benguira — Fri, 13 Jun 2025 10:45:56 GMT

@kirk-brown seems on your side filtering to display spanish links is not working

you can check here:
https://www.google.com/advanced_search?q=https://www.outdoorsplendor.com/&num=10&lr=lang_es&sca_esv=954ba678d3f37bee&as_qdr=all

and ensure spanish is selected

[[qanda:topic_solved]] PHONE LINK

Katya Nakache — Tue, 10 Jun 2025 19:48:42 GMT

@joseph-benguira said in PHONE LINK:

tel:+972xxxxxx

👍 👍 👍 👍 👍

[[qanda:topic_solved]] How to change this color ?

Katya Nakache — Sun, 08 Jun 2025 06:11:16 GMT

@joseph-benguira :Thanks

[[qanda:topic_solved]] Duplicate Root Domain and index.html versions

Joseph Benguira — Tue, 27 May 2025 11:18:08 GMT

Hi @kirk-brown, I tried both urls and in both case I'm not redirected byt stays on the /index.html url.

one way to do that is to add a block of script if your footer with this content

if (window.location.pathname.endsWith('/index.html')) { window.location.href = window.location.origin + '/'; }

[[qanda:topic_solved]] New pricing

Joseph Benguira — Mon, 19 May 2025 11:27:47 GMT

Hi @françois-wartelle-0,
Our regular pricing is still available, when you are inside an app you can select the BASIC plan ($10/month) or the PRO plan ($20)

[[qanda:topic_solved]] Modification of the translated versions

Katya Nakache — Thu, 15 May 2025 13:03:26 GMT

@joseph-benguira

I understood what happened...
I wrote small letters in hebrew and bug letters in french ine the translate page... 😢
👍

[[qanda:topic_solved]] Page won't publish - keeps hanging

Joseph Benguira — Mon, 05 May 2025 10:15:58 GMT

@kevin-bullard that code is from sentry to capture errors, and it's in conflict with our own sentry script, that's why it can be saved, but rest of your code is ok only that script is causing the issue

[[qanda:topic_solved]] Multiline shop product description

Joseph Benguira — Fri, 11 Apr 2025 10:07:52 GMT

@pierre nop, but if you need that urgently you can add a custom css to override and remove the ellipsis

[[qanda:topic_solved]] Wrong TVA in shop

Pierre — Thu, 10 Apr 2025 16:44:54 GMT

@joseph-benguira omg thanks a lot

I didn't check there, It was probably setup a long time ago ^^", didn't realize you could click on France even.

I was focused here :
4e58bf67-02d1-4478-968e-bef9018e5e08-image.png

All solved and working well now, thanks !

[[qanda:topic_solved]] SEO / Redirection

Joseph Benguira — Thu, 10 Apr 2025 15:12:18 GMT

@pierre I recommend to hard delete them

[[qanda:topic_solved]] Unpublish a page without deleting it

Pierre — Tue, 08 Apr 2025 14:55:20 GMT

@joseph-benguira Got it thanks 🙂

[[qanda:topic_solved]] Shop without shipping

Pierre — Tue, 11 Feb 2025 11:21:21 GMT

@joseph-benguira Noted thanks a lot 🙂

[[qanda:topic_solved]] problem with translate

Joseph Benguira — Sun, 09 Feb 2025 15:28:51 GMT

@chely-nakache-new This is normal, in Hebrew direction is right-to-left
if you want it's possible to force it to left to right with a custom css style you can add on the section (direction: ltr;), but then text in hebrew will be strange!

Another option is to duplicate your page for hebrew and do a different layout, in that case you have full control to display things differently and adjust for each language

[[qanda:topic_solved]] OG image different

Joseph Benguira — Sun, 26 Jan 2025 13:30:00 GMT

@bianca-duboisset-0 it could be related to cache from whatsapp
try to paste in whatsapp an url with a param at the end of your url (eg: ?v=2)

This will evade the cache

[[qanda:topic_solved]] Click on "Contact" in the header/footerdoesn't open the form page

Bianca Duboisset 0 — Thu, 23 Jan 2025 11:30:22 GMT

@joseph-benguira
thank you

[[qanda:topic_solved]] Floating tab / FAB

Bianca Duboisset 0 — Tue, 21 Jan 2025 13:09:22 GMT

@joseph-benguira Thanks

[[qanda:topic_solved]] Open pdf doc in a new window

Joseph Benguira — Sat, 18 Jan 2025 20:47:46 GMT

@bianca-duboisset-0 yes in the pagebuilder > assets > File
there you can upload your PDF and get the url

then you can use that url in your button 🙂